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All reviews f b nice bed lobby area pleasant stay reception counter penang wifi couch pop
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Reviewed 6 May 2019 via mobile

We enjoy very much the room and all facilities in the hotel especially the warm welcome from reception. Personally likes the library lounge very much because we had a very peaceful rest while after the busy day. The room was extremely comfort with king size bed and mini bars that fulfills my needs. Definitely will be back again. Thanks

Date of stay: May 2019
Trip type: Travelled as a couple
Thank agneslimliwei
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Moses P, Manager at Ixora Hotel, responded to this reviewResponded 26 June 2019

Dear agneslimliwei :

Warmest greeting from Ixora Hotel

Thank you for writing us this great review
We are glad to know that you had enjoyed our facilities. Your satisfaction during your stay is great important for us. Your compliment had been shared with our team member.

We are looking forward to see you soon.

Thank you

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2019

Travelled all the way from Sydney, stay here for relative visit, 5 nights, had taken 5 times of breakfast. Clean room, have swimming pool, kids playground in restaurant and fish tanks in level G, good spot to see Nemo living life.

Date of stay: April 2019
Trip type: Travelled with family
Thank kavy111
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Moses P, Manager at Ixora Hotel, responded to this reviewResponded 2 May 2019

Dear kavy111:

Warmest greeting from Ixora Hotel

Thank you for choosing Ixora on your recent trip.
We are pleased to hear that we have exceeded your expectation. Such compliment will definitely shared with our team member which spur us to continue seeking way to enhance our guest experience.

We are looking forward your next visit soon.

Thank you

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2019

Simple and contemporary design of hotel, easy to access the hotel through highway, first exit after the Penang bridge exit if you drive from south. Next to it is a mall where easily find foods (eg McD). The hotel itself has a gym room, yoga room, restaurant, salon, swimming pool, etc. We were greet by a great smile lady, got a suite room at level 3, bedroom + TV room(not sure how's that call, but in that room has tv, sofa, telephone, kettle etc), basically a bit beyond our expectation from the price of the room & what we got. Appreciate that.

So far so good, to us it is quite value for money.
Looking forward for tomorrow breakfast. keep it up.

Room tip: you can prearrange with them baby cot & baby shower tub for free
Date of stay: April 2019
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Janilove
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Moses P, Manager at Ixora Hotel, responded to this reviewResponded 2 May 2019

Dear Janilove :

Warmest greeting from Ixora Hotel

Thank you for commanding on hotel facilities and services which had achieved beyond your expectation.
Million of Thank you for your compliment. Such positive review will be certainly be huge motivation for our team member on their effort to going extra mile for the comfort of all our guest.

Look forward your continue support again

Thank you

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2019

We stayed for a night at the room where can access to gym and pool in few steps, make our stay convenient and close to many locations. Bright undercover car parking and can access to room straightaway without changing to another lift (Lift has key card control).

Breakfast variety is ok, can be improved more in term of choice selection. Check in / check out process are both smooth and quick.

Overall, we are so happy to get a huge king bed room. Myself, baby and husband were no being kick off at that night.

Room tip: Rooms that can access to pool & garden are great, large size room with huge bed.
Date of stay: October 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank CrissWon
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Moses P, Manager at Ixora Hotel, responded to this reviewResponded 26 April 2019

Dear CrissWon :

Warmest greeting from Ixora Hotel

We are delighted to know that your have great experience and our facilities had met your expectation during your stay with us. Thank you so much for such compliment !. Our chef had take noted and working toward the improvement on our breakfast menu.

We looking forward to serve you again and wish you a great day ahead

Thank you

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Reviewed 14 April 2019 via mobile

I stayed 2 nights. Check in was a breeze. Big and clean room with sufficient counter top sink space, hair dryer, small fridge and a safety box but the safety box was locked. I didn’t bother to ask them to unlock it since I was not using it. There is an ironing board but there is no iron in the room. I presumed that you can call the front desk for it.

Date of stay: April 2019
Trip type: Travelled solo
Thank 5flower
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Moses P, Manager at Ixora Hotel, responded to this reviewResponded 22 April 2019

Dear 5flower :

Warmest greeting from Ixora Hotel

Thank you for sharing your experience with us.
We sorry for the encounter during your last day with us. The issue which had been highlighted had been brought forward for review and necessary improvement action needed for the comfort of our guest.
As the positive points, we would like to thank you for the compliment.

We are looking for your continue support whenever you are in this area.

Thank you

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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