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“Good location place”

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Sunway Hotel Seberang Jaya
Ranked #1 of 4 Hotels in Perai
Level 5 Contributor
62 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Good location place”
Reviewed 19 January 2017

Location is good with shopping complex and lots of restaurant around that area.
Breakfast is fantastic with plenty of choices. Penang bird park is also around there.
Plenty of parking space for visitors. Too bad it doesn't have a swimming pool .

  • Stayed January 2017, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank pohkuen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunwayHotel_SbrgJaya, Director of Sales at Sunway Hotel Seberang Jaya, responded to this review, 27 April 2017
Dear Valued Guest Pohkuen,

Warm Greetings from Sunway Hotel Seberang Jaya!

Thank you for taking the time to review your stay on our Trip Advisor. We appreciate the valuable time you have taken to provide us your feedback on our hotel.

We are delighted to learn that you enjoyed your stay with us. It has always been our mission by providing the best possible hospitality and services to our guests. We are pleased to learn of your stay and the compliments on our staff will be shared with the team.

We do hope to welcome you back to Sunway Hotel Seberang Jaya!
Please feel free to contact our reservations team at +604 370 7788 or email shsj.reservations@sunwayhotels.com for the best available rates.

Thank you and take care.

Best Regards,
Mr. P. Nagaswaran
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

268 reviews from our community

Traveller rating
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    148
    54
    7
    9
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
1 review
Reviewed 17 January 2017 via mobile

Nice place to stay...had an aircon problem at first...after changing my room...its a wonderful stay for me...friendly and helpful staffs....excellent breakfast by the Chef and his crew...i would come back for my second trip...

Stayed January 2017, travelled solo
Helpful?
Thank Hubaib S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunwayHotel_SbrgJaya, Director of Sales at Sunway Hotel Seberang Jaya, responded to this review, 27 April 2017
Dear Valued Guest Hubaib S,

Warm Greetings from Sunway Hotel Seberang Jaya!

Thank you for taking the time to review your stay on our Trip Advisor. We appreciate the valuable time you have taken to provide us your feedback on our hotel.

We are delighted to learn that you enjoyed your stay with us. It has always been our mission by providing the best possible hospitality and services to our guests. We are pleased to learn of your stay and the compliments on our staff will be shared with the team.

We do hope to welcome you back to Sunway Hotel Seberang Jaya!
Please feel free to contact our reservations team at +604 370 7788 or email shsj.reservations@sunwayhotels.com for the best available rates.

Thank you and take care.

Best Regards,
Mr. P. Nagaswaran
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kajang, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 December 2016

even though one day stay there they give good service. tidy room and clean, price reasonable, near to shopping mall ( parkson mall and billion super market ) and near to mamak restaurant and victoria station restaurant. good service by staff and room service.

  • Stayed December 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank katakechik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunwayHotel_SbrgJaya, Director of Sales at Sunway Hotel Seberang Jaya, responded to this review, 27 April 2017
Dear Valued Guest Katakechik,

Warm Greetings from Sunway Hotel Seberang Jaya!

Thank you for taking the time to review your stay on our Trip Advisor. We appreciate the valuable time you have taken to provide us your feedback on our hotel.

We are delighted to learn that you enjoyed your stay with us. It has always been our mission by providing the best possible hospitality and services to our guests. We are pleased to learn of your stay and the compliments on our staff will be shared with the team.

We do hope to welcome you back to Sunway Hotel Seberang Jaya!
Please feel free to contact our reservations team at +604 370 7788 or email shsj.reservations@sunwayhotels.com for the best available rates.

Thank you and take care.

Best Regards,
Mr. P. Nagaswaran
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur
Level 4 Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 December 2016

Clean room, value for money hotel for business travellers. Suitable for short stay. Convenience access to restaurants and bars, easy to get food. Serve decent breakfast and selection is good enough to guests.

Room Tip: Good choice in Seberang Jaya
See more room tips
  • Stayed August 2016, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank Jessie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunwayHotel_SbrgJaya, Director of Sales at Sunway Hotel Seberang Jaya, responded to this review, 27 April 2017
Dear Valued Guest Jessie T,

Warm Greetings from Sunway Hotel Seberang Jaya!

Thank you for taking the time to review your stay on our Trip Advisor. We appreciate the valuable time you have taken to provide us your feedback on our hotel.

We are delighted to learn that you enjoyed your stay with us. It has always been our mission by providing the best possible hospitality and services to our guests. We are pleased to learn of your stay and the compliments on our staff will be shared with the team.

We do hope to welcome you back to Sunway Hotel Seberang Jaya!
Please feel free to contact our reservations team at +604 370 7788 or email shsj.reservations@sunwayhotels.com for the best available rates.

Thank you and take care.

Best Regards,
Mr. P. Nagaswaran
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 6 Contributor
114 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 19 December 2016 via mobile

After an ordeal at the Grand Alora in Alor Setar, we decided to look for a hotel of acceptable standards just for a night before our journey back to Kuala Lumpur. Something descent and safe, something we could stay and not have to be worried over the night. Need not be our usual 5-star rated so long it is descent for a good night sleep.

Using Booking.com we were able to find a hotel of descent review standards and at the last minute. Being a school holiday and all, it was not easy looking for one. Rated as 4 star, this hotel located in Seberang Perai is about 15-20 minutes drive from Penang was an ideal stop over for us. There are many restaurants and shops within walking distance from a simple 24 hours eateries to the more upmarket steak house. Not far from here is also a huge shopping mall that has all the retails set up for your needs.

The hotel itself is not one of those really grand hotel that has majestic entrances with granite-marble finishing. Nevertheless, we were greeted promptly and service was very efficient. They found our booking and made arrangements for check in and baggage delivery almost immediately despite having a crowd to deal with. Parking here is easy and aplenty.

Although we were booked for the club floor, we were placed on the lower floor citing that they were trying to accommodate our request for an adjoining room. Minibar were complimentary and the room came with a complete set of accessories with robes, slippers, towels etc. in terms of quality, I would say the items were of mid-range and pretty standards. Beds were comfortable and the fittings were clean.

The access to the 15th floor was a bit of problem as the keycards they gave us did not gave us access. Had to go down to reception several times to get that sorted. The "club lounge" was a long stretch lounge which had only tables and chairs for dining, but no sofas. They serve late tea and is managed by one of their staff. The staff is extremely courteous and served us well. The selection of food was nice but were mainly finger foods. Similarly, breakfast was served pleasantly by the staff and the food selection was edible. I left my glasses there, and the staff were honest and quick to deal with lost items.

On the overall, the experience in this hotel has been rather pleasant and the services are expected of a 4 star hotel. However. As along term stay hotel, this may not be a choice hotel. Service is good and you can expect a good night stay here. So, what is not so good about this hotel?

1. Despite rising up to more than 15 floors, the hotel has only 2 passenger lifts. It is usually crowded and waiting for your turn can be a long wait. Also, waiting to get down from your room floor to the lobby can a bit of a wait.
2. The hotel is rated as 4 stars and the reason is because it does not have a swimming pool. For people having kids, not having a pool is a no-no.
3. The gym is dated and ill equipped. I really was not impressed here and was hoping for better.

Other than this, the hotel is fine.

Stayed December 2016, travelled with family
Helpful?
Thank tkzrea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sunway Hotel Seberang Jaya

Property: Sunway Hotel Seberang Jaya
Address: 11 Lebuh Tenggiri Dua | Pusat Bandar Seberang Jaya, Perai 13700, Malaysia
Phone Number:
Region: Malaysia > Penang > Seberang Perai District > Perai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in Perai
Price range (per night): RM172 - RM254
Hotel Class:3.5 star — Sunway Hotel Seberang Jaya 3.5*
Number of rooms: 202
Official Description (provided by the hotel):
Sunway Hotel Seberang Jaya is strategically located at the intersection of the North-South and East-West highways, and conveniently accessible via a 30 minutes drive from the Penang International Airport and Penang Island's main attractions. Situated in the centre of a vibrant hub, the hotel is within close proximity to the fireflies cruise at Nibong Tebal, which is mother nature's own mesmerising light show, St Anne's church, bird park and many other attractions. Within walking distance from the hotel is Sunway Carnival Shopping Complex with over 160 specialty stores, food and beverage outlets, cineplex and an amusement centre. Located on the upper floors of Sunway Carnival is Sunway Carnival Convention Centre. The largest pillar free convention facility on mainland Penang, offers event planners 20,000 square feet of flexible meeting space, accommodating up to 1,500 guests. ... more   less 
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Also Known As:
Sunway Hotel Prai
Sunway Hotel Seberang Jaya Perai, Penang

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