Stayed 4d3n between 13th and 16th of July, 2011
Overall : never again!
1) At arrival
Arrived at 6:30pm, 13th of July. No porter service at arrival.
All the staffs at reception were taking care of group guest and long term guest only.
No guide to the room. No smile on their face except only one staff.
2) In the room
Bathroom door is broken. "One touch service crew" sent me a maintenance team.
They couldn't fix the door. I couldn't shut the bathroom door for all the days and nights I was staying.
No internet connection via wifi in the room which is totally different from the information on Agoda and booking.com website.
3) House Keeping
Stains all over the carpet under the bed. The condition of cleaning was getting worse day by day.
The bed and sheets are quite good. Electric pot is very useful. Nothing in mini bar, and needed to order to fill it up. No bathtub in the bathroom.(Asked to change the room at the arrival, but they didn't care.)
Shuttle bus to the train station is offered. But there's quite long time gap between the shuttle's arrival time at the station and the train's departure time. They should adjust the running time of the shuttle.
If you want to hide away from the city and want to enjoy the quiet and green environment only, this is perfect place to relax. But if it's your first visit to KL, and want to take a look around the city, this will be your worst choice.
Difficult, annoying, and quite pricy to go to the city center of KL.
- Official Description (provided by the hotel):
- Pullman Putrajaya Lakeside - a beautiful 5 star Hotel and Resort is delighted to offer 281 beautiful guest rooms, suites and apartments. In addition to this we also offer 2 outdoor swimming pools, a fully equipped gymnasium, a stunning Health and Spa Retreat, a beautiful lobby lounge as well as 2 Restaurants - B's - All Day Dining Restaurant and the Village Restaurant and Bar which is situated overlooking stunning Putrajaya Lake. We are also delighted to offer 24 hour room service, our China Bar and Lounge as well as the Deli, a Grand Ballroom for 500 guests and a selection of 21 additional Meeting Rooms catering for up to 3000 guests. In addition to this the Pullman Putrajaya Lakeside also offers a small private beach, a Karaoke Room, a Games Room and extensive lush gardens. We are also delighted to offer a large underground car park, complimentary superfast broadband in all guest rooms and public areas, a library, and an extensive selection of international in room television programs. At the Pullman Putrajaya Lakeside we are delighted to ensure your stay is a most comfortable one as "Our World Is Your Playground!" The Pullman Putrajaya Lakeside offers a stunning Lakeside, waterfront location and is only 20 minutes from Kuala Lumpur airport. We do sincerely hope we have the opportunity to welcome you to the Pullman Putrajaya Lakeside in the very near future! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Ctrip TA, Booking.com and Agoda so you can book your Pullman Putrajaya Lakeside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Pullman Putrajaya Lakeside Hotel Putrajaya