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danceinclouds
Los Angeles, California

Wifi is poor or non-existent. Not recommended if you want to have a good vacation.

Review of Hotel Sixty3
2.0 of 5 bubblesReviewed 8 Jun 2024via mobile
Great location and friendly staff, but the WiFi connection was very poor. The cold air from the AC blows directly onto the head position of the bed and can’t be adjusted, which made me sick during my stay. I’m also concerned about the possibility of bed bugs, as I experienced bug bites and itchy skin while staying there.
Date of stay: March 2024
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marketing Team, Owner at Hotel Sixty3, responded to this review
Responded 2 weeks ago
Dear danceinclouds,

Thank you for taking the time to share your feedback with us. We appreciate hearing about your experience, as it helps us to improve our services.

We apologize for the inconvenience caused by the WiFi connection during your stay. Ensuring a reliable and efficient WiFi service is important to us, and we are actively working to address any issues to provide a better experience for our guests.

Regarding the air conditioning and its positioning, we regret any discomfort you experienced. Your comments have been noted, and we will review the setup to see if there are adjustments that can be made to enhance guest comfort in this regard.

As for your concern about bed bugs, please rest assured that we take such matters very seriously. Our rooms undergo regular inspections and treatments by professional pest control services to prevent any issues. Nevertheless, we will conduct a thorough inspection of the room you stayed in to ensure everything meets our high standards of cleanliness and comfort.

We value your feedback tremendously, and we hope that despite the challenges you encountered, you were able to enjoy our great location and the hospitality of our staff. Should your travels bring you back to Kota Kinabalu, we would be delighted to welcome you again and ensure a much-improved experience.

Thank you once again for bringing these matters to our attention.

Warm regards,
Marketing Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 21 March 2024

We are a family of 4. Booked for a double King size bed. There room service responded promptly we we will given only 3 towels. Staff are polite. Convenience location and near to most of the shopping mall, handcraft market and beach. Don't aspect 3 stars hotel to have such a good service. Definitely recommended.

Date of stay: March 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank HPWu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marketing Team, Owner at Hotel Sixty3, responded to this reviewResponded 25 March 2024

Dear HPWu,

Thank you for taking the time to share your experience with us. We're glad to hear that our room service responded promptly and that the staff were polite during your stay. It's great to know that our convenient location near shopping malls, handicraft markets, and the beach added to your overall experience.

We strive to provide excellent service regardless of our star rating, and we're thrilled to hear that we exceeded your expectations. Your recommendation means a lot to us, and we look forward to welcoming your family back in the future.

Warm regards,
Marketing Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 December 2023

This is what I felt during my long stay for about 2 months. First of all, the hotel is located very close to Friday Night Market Sunday Fleet Market. It is very convenient to have famous restaurants and places to shop. Also, the receptionists of the hotel are very friendly. In particular, the woman (Sh***ey) was very friendly and well aware of the needs of the guests and took care of them. I experienced a kindness that no other hotel has. I was able to stay comfortable while staying for a long time. The room was big and convient. It was a comfortable living because they cleaned it neatly every day. However, the lighting was a little dark, so it was a little uncomfortable to read or write in the room.
Anyway, I am very satisfied with the overall review.

Room tip: convient hotel at Kota kinabalu I can recommend to tavellers
Date of stay: December 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Maps14826987641
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 November 2023

The staff were very helpful and friendly and responded to requests promptly. The room was spacious and clean. The hotel is in a great location, close to amenities and restaurants. Good value for money.

Date of stay: October 2023
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank 211alisony
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 August 2023

Shower water not enough hot, hotels resons is so many guests shower at same time, 5 night stay in hotels , 3 to 4 nights unconnected wifi, hotels resons is supplied problem, can't do anything for the guests,beds is so hard , crazy, basically wifi and water is normal for guests need, not really high expectations, still can't support, last time stay in other small hotels still not this issue for us, no more next time.

Date of stay: August 2023
Trip type: Travelled with family
Thank Ka CHEUNG Z
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 August 2023

I would not recommend this hotel to anyone who wants to visit this hotel. Upon check-in, we were informed that this is a non-smoking building. However, when I opened the room door, there was a very strong smell of cigarettes. I had a hard time falling asleep.

Date of stay: July 2023
Trip type: Travelled as a couple
Review collected in partnership with this hotel
1  Thank GAEUNKR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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