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kengsoon
penang

Excellently maintained hotel

5.0 of 5 bubblesReviewed 11 Aug 2022
Cleanliness was very good in this hotel though it is not a new hotel. I must say that it is very well maintained even through the difficult pandemic time. Staffs were friendly and helpful. Enjoyed the food provided in their top floor restaurant. The view from the restaurant was fantastic especially during the sunset time. Situated at the centre of commercial area and with its reasonably priced rooms,I believe it will remain a very attractive place to stay.
Date of stay: July 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
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Reviewed 13 December 2021

A well maintained hotel.Stayed for 2 nights.It was nice and comfortable stays for me.Basic necessity is available.Room is super clean.Overall very satisfied with the services from check in and out process,breakfast,house keeping,receptionist and guards.

Date of stay: December 2021
    • Location
    • Cleanliness
    • Service
Thank yuva906
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 April 2020

We stayed at The Klagan for just one night. The location can't be better if you have limited time. We had a room facing the ocean which was wonderful. The breakfast was the best we had during our 3 weeks in Borneo. Every cuisine is represented. The front desk is very nice. Would definitely stay at The Klagan again.

Room tip: Room facing the ocean
Date of stay: December 2019
    • Value
    • Cleanliness
    • Service
Thank HPConny
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 April 2020

I opt to stay in this hotel during almost of my every trip to Kota Kinabalu. First of all, it's definitely because of the location. Second, the price is reasonable for a room for two persons with all the necessary amenities. Third, it's easy to call a grab or to walk to any places nearby. Clean and decent hotel with great hospitality. Just that, it restricts only 2 bottles of drinking water per day for each room and you can't ask for extra even if you are not feeling well, but beside the hotel, there's a 7-11 alike, can always buy water from there. Overall, i would say it's located in a strategic location and it's convenient to travel and explore the city area.

Room tip: Higher floors would be a better choice.
Date of stay: December 2019
    • Value
    • Sleep Quality
    • Service
Thank AngelinaK411
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 March 2020

Only spent one night at the Klagan as wewere travelling East to Sandakan. Opted for the it as it had parking and proximity to the Waterfront area. Area around the hotel is very dirty and unpleasant, car park grimy. Were not told that you could access the hotel directly from the car park so trudged all the way back to the hotel with heavy cases. Rooms were acceptable, large and clean although tired looking. This is a surprisingly big hotel, so breakfast was busy. Enough chioce for us to fill up on. The hotel is ok for a day or two, any longer and it would be better to stay elsewhere. Tip - Waterfront area is filthy and smells awful so avoid

Date of stay: March 2020
    • Location
    • Sleep Quality
    • Service
2  Thank 881nikm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 March 2020 via mobile

The hotel provided us with all our requirements for 2 stop overs in Kota Kinabalu. The hotel was clean and the rooms fully equipped. The staff were extremely helpful. Breakfast at the rooftop of the hotel was excellent. The hotel is very conveniently sited for the town centre

Date of stay: March 2020
Trip type: Travelled as a couple
Thank MaryG107
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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