Stayed a night in the seaview room. Staff were very friendly, front desk very professional and warm. Good room ambiance with sea-view, breakfast was great and value for money. The staff also took extra effort to prepare teh tarik for us even though there wasn’t any prepared for the buffet, totally exceptional service! Overall, we had a wonderful stay - keep up the good work!

I never stayed at Hyatt Hotel until this December. This is my first experience with my family. I paid for two rooms and very satisfying; the bathroom, wide, the sea view and so many things. But, I hope your clean service can be more faster so the walk-in customer like I was can be in our rooms as quickly as we could. The restaurant food very unexpecting. Love to stay at Hyatt Regency again.

First parking spaces were very very few and narrow. Won’t recommend for those with a car.

Upon many of their better deals, our small family booked ahead for a small wedding anniversary trip staycation only to be thoroughly disappointed.

While I understand baby cots are available on a first come first serve basis, we arrived early for check in to be assured one since it was noted in our reservation. Three reminders later and convinced by the persons on duty that it will be ready for us later, we went out to return without a cot set up in the evening. End up being told it was a busy season and gave us a rollaway bed as an option while questioning the age of my baby. Having to co-share a bed with our five months old, this caused much distress throughout the stay. The lack of coordination/communication dealing with what I had experienced leaves a really bad taste to a hotel with such a fine reputation.