stayed here for short vacation of 3 nights. however, i cant wait to come back as the service is top notch.
1. room - i booked seaview room. i enjoyed the view, be it daytime of night time. the room was clean, however the furnitures are kinda dated & tired. beds was comfy! the pillows were soft and nice. not much noise from the main road. the study table could be better if there is study light so we can do our work at night as its rather dim at that area. amenities were good, but it would be nice if there is coffee making facilities available.
2. staffs - excellent! this is where the hotel really shines. staffs are so helpful from the doorman to the housekeepers. they r willing to help u as much as they can & enjoy chatting, esp those in the restaurant (breakfast). u know that its their second nature to treat u as their guest. they were excited to welcome us as a guest.
3. food - breakfast was marvellous. everything u want, u can have it there. the price was very reasonable. booked thru the check in counter & able to get a special price for breakfast (but u have to book a day earlier). there's a small shop below the lobby (at the main road), it serves the best icecream. i took those ice cream the whole 3 nights i was there & the cakes are reasonably priced.
4. location - walking distance to everything u need.
the only downside is the lobby seems underwhelming. the check in counter seems hidden behind those large pillars & it seems dim & uninviting.
i cant wait to come back & relax at Hyatt Regency KK