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4 - 9 of 1,731 reviews
Reviewed 11 May 2022

The room and bed comfort and cleanliness were outstanding! Room is newly refurbished. Had full restful and relax sleep. Staff were friendly and helpful. Enjoyed the free 1-hr bicycle ride around the hotel viccinty. Got to meet local resident - a family of monitor lizard. Spotted around the gardens and lake area. Also, spotted beautiful birds and its nature. However, the downside is that most facilities were either closed or unavailable. Were told most beach activities are closed at this period as the sea were too rough. Best time to go is May-July. Hope the hotel management would re-open their beach bar etc. Such a shame it no longer is operating. All run down.

Date of stay: February 2022
Thank m7ssarya
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 3 May 2022 via mobile

We know that there were limited bike to rent. Well… we willing to wait. After we waited for an hour, then suppose is our turn to rent the bike. But the staff just let the “ NEWCOMER” took away the bike without inform or payment at all. The staff just sit at there and not stop the lady. There’s NOT FIRST COME FIRST SERVE BASIS AT ALL!!!

The food average but not much choices. The aircon is not functioning well and very hot and sweaty.

Only the beach is good.

Date of stay: May 2022
Trip type: Travelled with family
1  Thank Resort00564995085
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 9 February 2022 via mobile

a good place with a very nice environment and view plus got a very happy friendly staff, thanks to all staff nexus resort & spa karambunai, have a good day, work safe to all, and may god bless you all,i hope all keep maintain the performance & service

Date of stay: February 2022
Trip type: Travelled solo
Thank carmellauris
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 20 December 2021 via mobile

Visit on 14-20 dec 2021 with family. Poor service. Clearly not enough staff. Room is old and need repair (5110). Second room (5111) aircond not functioning, was not given to transfer room, repair not working. Fort yard and walkaway for villa 5 at night no light, call for repair, only 1 day come rest was not repair. Very dark at fort yard. For the room price for villa, service is really like 2 star hotel. Not worth the price. Airport transfer only have 1 van, end up need to find taxi as grab is not in the area.

Room tip: Food at that time was not to standard of the price you pay, maybe lack of staff or cook, hopefully they could improve in 2-3 months time
Date of stay: December 2021
Trip type: Travelled with family
1  Thank Harmidi76
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 16 December 2021

If you have kids - avoid
If your have elderly - avoid
If you are a clean freak - avoid
If you don't have a build in patience - avoid
If you looking for a holiday or staycation - avoid

The hotel needs a major refurbishment and improve their service.

Poorly maintained old room. Felt like its 1990s. Smelly toilet issue. Toilet flush issue. Hotel transport issue. Had to wait 30 mins at the block lobby without chair or bench as they did not have a proper system to inform the guest that the transport has arrived. We experienced only 1 van moving to pick up guests. Just imagine how long we had to wait. Plus it was raining and we had no choice but to wait for the transport.

There were 2 far a part separate block for quarantine (block 2 and 7). They should've put them side by side at the far end of the resort. Not in between guests occupied blocks.

Breakfast was ok. Beach was a bit dirty. Pools closes early.

Date of stay: December 2021
    • Rooms
    • Cleanliness
    • Service
2  Thank Leonhart_A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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