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All reviews rooftop bar jesselton point blu bar shopping mall sea view suria sabah jesselton jetty spacious room walking distance family room gaya street first floor swimming pool buffet breakfast per day rooms are big strategic location
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13 - 18 of 759 reviews
Reviewed 9 August 2022 via mobile

Receptionists were friendly and helpful. The room was alright with a few obvious wear and tear. Quite mouldy in the bathroom. The 4 stars are mostly for the amazing spread at breakfast and dinner. The location is good too as it's connected to Suria Sabah Mall and right next to Jesselton Mall.

Date of stay: June 2022
Trip type: Travelled with friends
Thank VanillaAiskrim
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Michael Tan, General Manager at Hotel Grandis, responded to this reviewResponded 11 August 2022

Dear VanillaAiskrim,

Thank you for staying with us and sharing your review.

Your feedback is valuable to us. After the long inaction because of the lock down, we are currently in the process of carrying out room maintenance. I am happy to say that we are progressing well.

We will continue with our philosophy of offering a value stay and has not compromise on our food and beverages offer. I am glad that you enjoyed them.

Wishing you all the best.

Thanks & regards,
Michael

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2022

the hotel located connected to suria mall, KK. walking distance to jesselton jety and not so far to Pasar Filipin. The room quiet big, with good bedsheet, light and fully provided basic needs like iron, hair dryer, iron board etc. They also provided a working table with a long sofa. they offer quiet lots choices for BF, but the menu almost the same for 2 days. overall the food was ok. not really good but not bad. the other good thing is, they have roof top restaurant, so u can eat while wait for the sunset.

Room tip: if u got more money choose the sea view.
Date of stay: July 2022
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank ana_kecik
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Michael Tan, General Manager at Hotel Grandis, responded to this reviewResponded 27 July 2022

Dear ana_kecik,

Thank you for staying with us and for sharing your review.

I am pleased that you had enjoyed your stay with us. After so many months of in-action, all of us are eager to serve. Thank you for the feedback on our food which we have taken note of.

Hope to welcome you back in the near future and wishing you all the best.

Thanks & regards,
Michael

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Reviewed 25 July 2022 via mobile

Our family have truly enjoyed our stay here. Location is central and next to Suria Shopping Mall and is about 5 mins walk to Jesselton jetty to board the boats to the the beautiful islands of Sabah. The rooms are big, clean, comfortable and we have a partial view of the sea and the city. Enjoyed the night at Sky Blu Bar with many sips of the good mocktail! We hope to be back here again. Highly recommended if you are looking for a great hotel in KK.

Room tip: Limited parking bays. Can park at the adjacent mall.
Date of stay: July 2022
Trip type: Travelled with family
1  Thank Exploration305937
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Michael Tan, General Manager at Hotel Grandis, responded to this reviewResponded 27 July 2022

Dear Exploration305937,

Thank you for staying with us and for sharing your review.

I am pleased that you and your family had enjoyed your stay. We are just so happy to be able to welcome and serve our guests again. Thank you for the recommendation.

We hope to welcome all of you back again in the near future.

Wishing you all the best.

Thanks & regards,
Michael

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Reviewed 8 July 2022

Hotel Grandis , just remember this name for the best hotel in Kota Kinabalu. I have stayed for 12 days, work@holidays at this hotel. they have very good promotions for long stays. Stepping through the lobby, i was immediately struck by the beautiful and friendly reception area. Light, airy and very spacious...very welcoming atmosphere. The staff throughout the hotel were very professional, friendly and extremely helpful. They always greeting and smiling to us. The breakfasts were amazing. The location of the hotel is great. The room was very spacious and well equipped with all essentials and fantastic view. I have no hesitation in recommending this hotel to the tourists who want to go to Kota Kinabalu. It is also next to Jeselton ferry ride station. Will be back to this place soon..!!!

Date of stay: June 2022
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
1  Thank baggio2307
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Michael Tan, General Manager at Hotel Grandis, responded to this reviewResponded 18 July 2022

Dear baggio2307,

Thank you for this wonderful review. It is what we aspire to do and to ensure our guest get a memorable stay with us. And your appreciation makes it all the more rewarding.

After a long period of non-action, we are all eager to get back on our feet. We look forward to welcome you and all our guests back again.

Wishing you all the best.

Thanks & regards,
Michael

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Reviewed 27 June 2022

The rooms are spacious and well equipped including iron & ironing board but the walls is bit thin as sometimes you can the next room. Staff are freindly especially the front desk. It is conveniently located within walking distance to malls, food centres and waterfront. If you drive, parking can be a bit of a problem. We came back to the hotel late and parking area is full, we have to park at the side of the mall which is a security concerned. Request for queen bed but unfortunately none available, have to make do with a twin bed room. Overall its was a pleasant stay.

Date of stay: June 2022
    • Rooms
    • Cleanliness
    • Service
Thank SyedOz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Michael Tan, General Manager at Hotel Grandis, responded to this reviewResponded 29 June 2022

Dear SyedOz,

Thank you for staying with us and for sharing your review.

I am pleased that you had enjoyed your stay with us. We are very thankful that our guests are travelling again and we are just happy to be able to serve.

Being in the city center gives us the advantage of proximity to all major attractions and the convenience. This no doubt will raise the parking problem which is prevalent in any major cities in the world.

We look forward to welcome you back again.

Wishing you all the best.

Thanks & regards,
Michael

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