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5 - 10 of 79 reviews
Reviewed 20 January 2018 via mobile

The location is isolated . But its fine for me.. the decoration bit dull and rusted. The staying went terrible when my room had problem with aircond around midnight. Not convenient to me and my wife. The cannot resolve it and they dont have any queen bed available. Luckily after i switch on n off over2 n over again, its work to normal. In the morning, we do have high hope for the breakfast. But we were serve a cat food i bet. It was terrible, beehoo and fried rice are really bad. Tastless. Serious if this the way you provide service to the customer, i wish your hotel to go hell. Thank you

Date of stay: January 2018
Trip type: Travelled as a couple
1  Thank farizulhelmi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 13 August 2017

When open the room door at third floor after get the room key, there have a bad strong smell, i rush out for discussion and thinking i still accept the smell. after i back to room, i lay on bed and preparing to sleep, after that i feel itchy and try to call receipt, but the phone is not working, and finally i went down to receipt counter.

the reception guy is rude to ask why i so late to report the room problem. He has changed the room to me and told this is last room, if this room still got problem then have to wait tomorrow morning for room cleaning. he gave me the feeling like i giving him the problem????

I move to new room and straight away go lay on bed.

Next day, when i turn on the water, the basin water leak, i went down to reception counter and report this issue, the SAME reception guy said "yesterday night you report the room got strong smell and the bed not clean make you itchy, NOW you report the basin water leaking", he sound like no good to me.

at the end, i wont come this hotel again.

Date of stay: August 2017
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
3  Thank IvanK3040
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 11 August 2017 via mobile

We had rooms booked and were assigned to rooms at third floor. They are refurbishing the rooms and the place is full of furnitures. Once we open the room, it is full of strange smell and the room is very old. 1 of the room doesn't even have towels in it, even if they brought over late that day, My colleague requested for a room change when he feels itchy sleeping on the bed, the response from the customer service is very rude by asking why we did not report earlier. The same response was given when the same guy reported water leak with his basin to the customer service. Sounds to us that we are at fault as we report the relevant only when we found it out. The WiFi signal is very weak in each of our rooms. It is overall a very bad experience and will never come back to this hotel chain anymore.

Date of stay: August 2017
Trip type: Travelled on business
3  Thank Kayzie C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 2 August 2017

The location of the hotel is convenient to get to most places and being next to a mall, you can nip in to Watsons/Guardian or even Giant for anything you may need! It is not too far to get anywhere as well.

However the rooms seem old and we were initially shown to a room that was under renovation : the room was unlocked, no carpet, no bed no furniture.

After going downstairs, we were changed to another room which was not too bad. The rooms are decent in size and the bathrooms were kept really clean daily. My only complaint would be that the corridors smell really musty and it is not great! On the first day of our arrival we also saw rubbish bags left on the corridor - very unsightly!

Breakfast was alright, on weekends you get a buffet and on weekdays you get it freshly made to order!

Overall for what we paid, we thought it was decent but nothing to shout about.

Date of stay: June 2017
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Christabel90
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 30 July 2017 via mobile

Small hotel 3 kms (Jln.Lintas) away from KK city centre with a small mall, chicken rice shop, chinese restaurant, Starbucks, dental clinic etc conveniently located at your doorsteps....plus points. Unfortunately hotel needs urgent refurbishment as rooms have an old damp musty smell which gives an uncomfortable feeling. If refurbishment has been done, it is highly recommended.

Date of stay: July 2017
Trip type: Travelled on business
Thank Timothy L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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