The hotel is very clean which I appreciate. The bed is also comfortable. However, I can see some black stains on the bed sheets, hidden from view. The room is a triple room, marketed as one queen size bed and 1 single bed. However, the "queen size" bed is more of a double bed instead of queen size.

In addition, I can see the ceiling, especially around aircon ducts inside and outside hotel room, is starting to mold badly. Management should do something about this.

Breakfast is very poor with similar offering on a daily basis. Mostly carbs without much real protein or vegetables.

Response to service request was also slow. After checking in, I called housekeeping to complain about the safety box. After 30 mins, I called again and the person who answered seems clueless. Only after another 60 mins did I receive their response. I think waiting 90 mins is unacceptable!

The first criteria of a lodging for me is cleanliness and Meritin makes the mark. Mind you I'm just mean normally clean, not obsessive kind of clean. Second is the location. The hotel is located at a reasonable 15 minutes walk away from Waterfront.

We stayed 2 nights in 2 types of rooms at hotel. Location is excellent. Staff are friendly and efficient. However, front desk doesn't know where the free Kuching Metro bus stops are on Jalan Padungan.. (We found the bus stops on our last day there.) The doorman could more helpful by offering assistance to guests.

The deluxe twin room is of good size, thus, comfortable. However, the studio room of 15m2 is so so tight. The room door opens directly to the queen bed. There was a feeling of cooped up. Housekeeping is not consistent; no hand towels weren't replaced.

Breakfast is a bit boring on week days. Hot food is served but no cereals.