The room is nice, clean & tidy. Nothing can complain about the room, other than the plastic smell from the curtain. Food from cafe not bad, both breakfast and lunch. Very friendly and helpful staff. Quiet environment. The only concerns the the outside food, either you walk for 5-10mins but limited selection or you take grab car to have more selection of food.
Official Site
Hotels.com
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First of all do not book through @Expedia at least 30% more expensive.
Second this is like 1 star hotel, old with water stain, no toothbrush, no sandals, no wifi, lousy breakfast, unfriendly front desk. Will not be back again.
The good side;
The room are clean. A very good wifi connection. The air conditioning are super cold(close to freezing) The whole Hotel / Lobby looks clean and well maintain. The check in are fast and with out fuss. Free parking. Good choice of TV channel, clean linens, amenities sufficient, Good view (Tower A)
The bad side;
First and foremost staff not friendly (the two ladies at the counter does not show happy face event though the check in are fast) no malaysian greeting. The room are not specious enough (we stayed in two queen bed) the room wall paper are showing sign of ageing with some section of the wall are being patch. The bath room door are without lock (we don't fancy that at all) the wash basin water flow are very slow, the underground car park are scary event week end. No concierge service the bell boy just look at guest carrying their own luggage and not aware of their surrounding. The acond control are not guest friendly, struggling to adjust the temp. the lift may need servicing, closing too fast.
Spacious and clean hotel room. Friendly staff. They even replace breakfast with suhoor in Ramadhan month. The pool is not so big, but a good place to chill near the pool as you can enjoy the view of Kuching City. Location wise not i the middle of town but you can easily book a Grab from the hotel
The best is room that give u big space. The bathroom is nice with shower n bath tub. The scenery from room is good but the glass window is dirty. Seem like the hotel is lack of maintenance. The breakfast is so so. Stay 2 days n the menu is not change a lot.
Arrive late at 9pm, check in was easy and room are ready. Requested for prayer mat during check in, when arrive in room, the item already place in the room. Room clean and new, no mold on bathroom tiles.
Cons, hi-fi set is not working and i can't seem to increase the aircond temp, it only goes down until 18 celsius. Self laundry is under maintenance.
