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“Good value and location”

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360 Xpress Citycenter Kuching
Ranked #24 of 55 Hotels in Kuching
Reviewed 14 December 2011

For about MYR$100 a night, the hotel was relatively low priced compared to the comparable offerings in Kuching. At the time we stayed at the hotel, it was about a year old. Front desk staff were helpful and responsive. The location is right at the foot of the hill whereupon the Pullman hotel and the Hills mall sits. It's a ten minute walk to the Kuching waterfront.

Free laundry service at the laundry room, with clean, serviceable washers and dryers was a pleasant bonus.

Our only complaint is the lack of conscientious cleaners. The sand that was on the floor of our room was not swept up over the 4 days we stayed at the hotel. Our bedsheets had some residual stains from the washer as well.

The walls of the rooms were a bit thin, and people staying in the rooms around the stairwell complained about the echoes from footsteps all night long.

  • Stayed: December 2011, travelled as a couple
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Thank Owl630
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (165)
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112 - 116 of 165 reviews

Reviewed 30 November 2011

The location is good.
We can easily find local foods just by walking around the shophouses.
We took family room. Was so cozy and the price is reasonable.
I love this place so much!

  • Stayed: November 2011, travelled with friends
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Thank YTSJb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2011

360 Xpress City Centre Hotel is a budget which I stay in during my outstation period at Kuching. The room provide a plasma tv, kettle, a mini bar fridge, and bottled water. The room looks very cozy.

  • Stayed: February 2011, travelled on business
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Thank drussel7on7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2011

ive been stayed at this hotel.. there was quipe nice and conforfotable places to stay.. nearest places araound the city centre area..so its easy for us to walk around.. but i was very surprise when one the staff show me the direction to eating places... he escort me front of the lobby then explain to me the direction....tht was so nice... my booking arrangement also smooth even though i stay there during rainforest festival event cuz normally the rate is double rite...so..neway yhenks a lot... and also mr azam will c u next time .... will arrange the booking with u again next time...

Room Tip: got family its better take the family room...
  • Stayed: July 2011, travelled with family
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1  Thank natalie w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2011

We stayed here for a week, which was about 5 days too long. The room itself was about 2 by 6 meters - just big enough for the double bed and tiny desk and the bathroom, which took up a full third of the total square footage of the room!

Pros: Very comfortable bathroom. Good shower, good water pressure, good steady temperature. Towels changed daily. Comfortable bed. Flat-screen TV. No windows, but the TV has a channel with a view of the outside, which was nice. Very clean lobby with daily newspapers. Very polite staff. Free use of the washers and dryers was nice (buy your own detergent, though)

Cons:
Toilet paper was awful - a broad leaf would have been softer and more absorbent! Upstairs, where all the rooms are - hallways dirty, not swept, carpets filthy. We were on the outer wing, and there was a cotton-swab on the floor there for 3 days, ashtrays filthy and never cleaned that we saw during the full 7 days that we stayed here. The internet was very spotty - it's a LAN connection, but it was out more often than it worked, creating a real problem for us. Ants in the room the first night - but we told the staff and they sprayed the next day and we had no further problems.

I guess the main thing that we didn't like was that after a couple of days, they sort of lost interest in keeping the room trim. Floors weren't swept, supplies weren't restocked - we had to ask for our "included" drinking water for each of the last 3 nights that we spent there. Walls are pretty thin - staff liked to stand outside our door to make calls on their cell phones, and we could hear their conversations very clearly.

Whenever we asked the staff how to get to a place, they told us to take a taxi. It seemed that no one there was familiar with the reasonably good bus system in Kuching - we found ourselves heading to the Tourist Bureau downtown whenever we needed to go somewhere, as they knew the alternatives to taking an expensive taxi. We had asked the staff where we could find a good kopitiam (coffee shop) and they said that there was one right next to the Secret Recipe across the street - turns out, there wasn't a kopitiam in that entire block (but some excellent ones nearby). So, the staff was very polite but not very well informed.

It's a good enough place for a day or two and the price is right, but if we return to Kuching and plan to spend longer than two days, we would definitely book elsewhere. The location is good - about a 5 minute walk to Chinatown, and a 5 minute walk to the waterfront. And the high point for eating is the seafood hawker center at Top Spot - also a 5 minute walk away from the hotel. Awesome seafood and so inexpensive - not to be missed!

  • Stayed: September 2011, travelled on business
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1  Thank tumbleweeds023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about 360 Xpress Citycenter Kuching

Address: Wisma Phoenix Jalan Song Thian Cheok, Kuching 93100, Malaysia
Region: Malaysia > Sarawak > Kuching
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Airport Transportation
Hotel Style:
Ranked #24 of 55 Hotels in Kuching
Price Range: RM71 - RM113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — 360 Xpress Citycenter Kuching 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
360 Xpress Citycenter Kuching Hotel Kuching
360 Xpress Citycenter Kuching Sarawak

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