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Batik Boutique Hotel
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US$43
US$42
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Reviews (390)
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All reviewsjo lynnfrench presssmall hotelday bedlocal rice winetop spotrain showerfriendly hotelbako national parkbooking tourshighly recommend this hotelrooms are spaciouschong chooncentral locationseafoodsarawak laksathe river
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46 - 51 of 390 reviews
Reviewed 23 November 2016 via mobile

If you're looking for a place which fits the criteria above there's no better place in Kuching than the Batik Boutique. I really don't want to hype it too much because it's a small establishment and I may never be able to book to stay there again. Jackie and her staff embody the spirit of Sarawakian hospitality. Take time to chill with them at the bar and you'll be in for some cheerful intelligent conversation and some good laughs. It goes without saying that the rooms are designed for traveller convenience with ample room to spread your stuff around. The bathrooms are great too, neatly compartmentalised into shower, loo and bathtub space and again nice and roomy. Jackie provides a lovely range of toiletries made in Sarawak. The hotel dining room only serves breakfast but that's fine because there are restaurants galore all around. If you are travelling as a family/ group check out the adjoining rooms which include a day bed which is suitable for a child.
One of the best ever decisions I made about Kuching. Can't wait to go back.

Stayed: November 2016, travelled as a couple
Thank ariona6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2016 via mobile

At one time, this conveniently located and charming hotel had everything going for it. The owner invested a lot on good design, training her staff in customer care and establishing a fair degree of luxury. When boutique hotels were not commonplace and people's expectations were less demanding, Batik Boutique must have shone like a jewel in the city's lacklustre crown.
That was then. But, in modern tourism you just ca't afford to rest on your proverbial laurels and we felt let down on several fronts. First, and importantly, we were not given the room we had booked some 8 months ago. Whilst the replacement suite was okay, there were too many minor faults:
- the safe didn't function at all despite warnings disclaiming any liability if it was not used
- the sliding wardrobe doors had come off their runners (we fixed that ourselves)
- the partition doors between the bathroom and bedroom kept opening up because the catch was broken
- wifi proved temperamental and who uses iPod docks these days?
- the bath tap fittings leaked and produced only tepid water so we did not use one of the soi-disant luxury features boasted about, because it was simply not fit for purpose

All of these snags could easily be fixed but the feeling was one of reacting to problems rather than proactively seeking and fixing them. The website and leaflets talked about shuttles to and from the airport, yet these were not offered and we had to ask three times to get one on just one out of four possible journeys and they told us how lucky we were to get that.

One of the good and inspired features was a small mini-guide to the city handed out with the key card. This contains several handy personal recommendations and useful pointers. However, it referred repeatedly to the Batik Crew as if this was a happy and motivated team, all pulling in the same direction. My guess is that the captain left her ship some time ago and the crew are struggling to retain motivation and direction. Yes, the staff were helpful whenever anything was requested and the breakfast and bar areas were pleasant (though the breakfast fruit platter turned out to be a solitary banana on one morning), so the reality and the branding are clearly some way apart.

I realise some of these complaints could have been raised and possibly sorted at the time and take no pleasure in listing them now, but the key message is that this is a potentially brilliant place let down by lack of considerate supervision and leadership.

Stayed: November 2016, travelled as a couple
1  Thank Phlashmair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2016

I came in August for business trip and stayed for 2 nights in Batik Boutique Hotel. The location is good, it's near to the attractions of Kuching, about 5 minutes walking distance to the Waterfront and eateries. Located at heart of Kuching, you don't have to worry about the food.

For breakfast, they served Western style breakfast, therefore if you are not local, you need to go out to enjoy the local delicacies. But don't worry because near to the hotel, there are few kopitiams (local coffee shops) where they served good local foods such as mee kolok and laksa sarawak.

The room is quite nice and spacious. I like the toileteries that they prepared, they are using Tanamera (spa product) products for shower cream, lotion, shampoo and conditioner.

Compared to other hotels, it is a little bit pricey, especially when you come during the Rainforest Festival, but it worth your money.

  • Stayed: August 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank LaneAW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2016

We stayed here on 3 separate occasions during our 3 week stay in Borneo and found the staff to be amazingly obliging and helpful.Our room was very comfortable,large and clean. Our bags were always waiting for us on our return.They even took us to the airport at the end of our visit.Would definitely stay here again if we came back to Borneo.Handy for all things/activities in Kuching.Breakfast tasty and more than adequate.Big thumbs up from us .

Stayed: September 2016, travelled as a couple
Thank Wessiegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2016 via mobile

We stayed here for about 5 nights on and off whilst travelling around Sarawak and what makes this place so special is the friendly, helpful staff. They helped me in all aspects from booking trips to running us around and storing our bags. They were great! The rooms are fine and the beds comfy. The breakfast and bar choices could be improved but that's just being a bit picky! Anyone going to Kuching, stay at the Batik!!

Stayed: September 2016, travelled as a couple
Thank jamiesteward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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