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“boutique hotel in the city”

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Batik Boutique Hotel
Ranked #2 of 80 Kuching B&B and Inns
Certificate of Excellence
Singapore, Singapore
1 review
“boutique hotel in the city”
5 of 5 bubbles Reviewed 23 November 2016

We spent only two nights in this cosy hotel and felt very welcomed. It is strategically located in the city area and our room was quiet and the comfortable bed provided peaceful rest after a long day. The room was spacious and carefully equipped with care. The hotel had just upgraded their wifi so it was very fast although it was a little messy in the lobby area when they were doing this work(totally forgiven). The staff were incredibly helpful with everything, especially Jolene who helped us to book our tours and gave excellent recommendations on places to eat. We enjoyed chatting with her at the end of the day. Very highly recommended hotel in Kuching!

Room Tip: ask for a room with a tub
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  • Stayed November 2016, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank pavelHM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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355 reviews from our community

Traveller rating
    228
    97
    23
    5
    2
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (81)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Kuala Lumpur
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 23 November 2016 via mobile

If you're looking for a place which fits the criteria above there's no better place in Kuching than the Batik Boutique. I really don't want to hype it too much because it's a small establishment and I may never be able to book to stay there again. Jackie and her staff embody the spirit of Sarawakian hospitality. Take time to chill with them at the bar and you'll be in for some cheerful intelligent conversation and some good laughs. It goes without saying that the rooms are designed for traveller convenience with ample room to spread your stuff around. The bathrooms are great too, neatly compartmentalised into shower, loo and bathtub space and again nice and roomy. Jackie provides a lovely range of toiletries made in Sarawak. The hotel dining room only serves breakfast but that's fine because there are restaurants galore all around. If you are travelling as a family/ group check out the adjoining rooms which include a day bed which is suitable for a child.
One of the best ever decisions I made about Kuching. Can't wait to go back.

Stayed November 2016, travelled as a couple
Helpful?
Thank ariona6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
124 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 bubbles Reviewed 22 November 2016 via mobile

At one time, this conveniently located and charming hotel had everything going for it. The owner invested a lot on good design, training her staff in customer care and establishing a fair degree of luxury. When boutique hotels were not commonplace and people's expectations were less demanding, Batik Boutique must have shone like a jewel in the city's lacklustre crown.
That was then. But, in modern tourism you just ca't afford to rest on your proverbial laurels and we felt let down on several fronts. First, and importantly, we were not given the room we had booked some 8 months ago. Whilst the replacement suite was okay, there were too many minor faults:
- the safe didn't function at all despite warnings disclaiming any liability if it was not used
- the sliding wardrobe doors had come off their runners (we fixed that ourselves)
- the partition doors between the bathroom and bedroom kept opening up because the catch was broken
- wifi proved temperamental and who uses iPod docks these days?
- the bath tap fittings leaked and produced only tepid water so we did not use one of the soi-disant luxury features boasted about, because it was simply not fit for purpose

All of these snags could easily be fixed but the feeling was one of reacting to problems rather than proactively seeking and fixing them. The website and leaflets talked about shuttles to and from the airport, yet these were not offered and we had to ask three times to get one on just one out of four possible journeys and they told us how lucky we were to get that.

One of the good and inspired features was a small mini-guide to the city handed out with the key card. This contains several handy personal recommendations and useful pointers. However, it referred repeatedly to the Batik Crew as if this was a happy and motivated team, all pulling in the same direction. My guess is that the captain left her ship some time ago and the crew are struggling to retain motivation and direction. Yes, the staff were helpful whenever anything was requested and the breakfast and bar areas were pleasant (though the breakfast fruit platter turned out to be a solitary banana on one morning), so the reality and the branding are clearly some way apart.

I realise some of these complaints could have been raised and possibly sorted at the time and take no pleasure in listing them now, but the key message is that this is a potentially brilliant place let down by lack of considerate supervision and leadership.

Stayed November 2016, travelled as a couple
Helpful?
Thank Phlashmair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Subang Jaya, Malaysia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 November 2016

I came in August for business trip and stayed for 2 nights in Batik Boutique Hotel. The location is good, it's near to the attractions of Kuching, about 5 minutes walking distance to the Waterfront and eateries. Located at heart of Kuching, you don't have to worry about the food.

For breakfast, they served Western style breakfast, therefore if you are not local, you need to go out to enjoy the local delicacies. But don't worry because near to the hotel, there are few kopitiams (local coffee shops) where they served good local foods such as mee kolok and laksa sarawak.

The room is quite nice and spacious. I like the toileteries that they prepared, they are using Tanamera (spa product) products for shower cream, lotion, shampoo and conditioner.

Compared to other hotels, it is a little bit pricey, especially when you come during the Rainforest Festival, but it worth your money.

  • Stayed August 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LaneAW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Driffield, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 21 October 2016 via mobile

We stayed here on 3 separate occasions during our 3 week stay in Borneo and found the staff to be amazingly obliging and helpful.Our room was very comfortable,large and clean. Our bags were always waiting for us on our return.They even took us to the airport at the end of our visit.Would definitely stay here again if we came back to Borneo.Handy for all things/activities in Kuching.Breakfast tasty and more than adequate.Big thumbs up from us .

Stayed September 2016, travelled as a couple
Helpful?
Thank Wessiegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Batik Boutique Hotel

Property: Batik Boutique Hotel
Address: 38 Jalan Padungan, Kuching 93100, Malaysia
Region: Malaysia > Sarawak > Kuching
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 80 B&Bs / Inns in Kuching
Price range (per night): RM216 - RM277
Hotel Class:4 star — Batik Boutique Hotel 4*
Number of rooms: 15
Official Description (provided by the hotel):
The Batik is a lifestyle hotel set in the epicentre of Kuching's hustle and bustle. It caters to the needs of today's discerning business and leisure traveller sprinkled with a certain special touch. With its fifteen stylishly designed well-equipped rooms, unconventional hotel offerings and enthusiastic and ever-so-helpful team of hotel crew, The Batik is Kuching's first hospitality icon. ... more   less 
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Also Known As:
Batik Boutique Hotel Kuching, Sarawak

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