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Asrul Seruji
Kuala Lumpur, Malaysia

comfortable stay

4.0 of 5 bubblesReviewed 18 Dec 2018
the hotel is located quite near to the airport and attached to the shopping mall. perfect stop for a business traveler.

the food provided for breakfast is quite nice, and the facilities is excellent.

the room is comfortable and spacious.
Date of stay: April 2018
Trip type: Travelled on business
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EdmundTKL, Manager at Imperial Hotel Kuching, responded to this review
Responded 24 Dec 2018
Dear asrulseruji,

Thank you for taking time to post your review following your stay in Imperial Hotel, Kuching.

We are delighted to know that our hotel products and services met with your expectation.

Look forward to welcome you again in the near future. Thank you.

Kind regards,
Imperial Hotel Kuching
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (306)
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Traveller rating
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Reviewed 12 December 2018

The hotel has a grand lobby and it is on top of the Boulevard shopping mall which is very convenience. The room is spacious, clean and comfortable. Breakfast choice was good and has decent varieties. Nevertheless, do note that the hotel is away from kuching donwtown and may not be your choice if your main focus is visiting the old part of kuching town.

Date of stay: December 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
1  Thank Budakampung
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EdmundTKL, Manager at Imperial Hotel Kuching, responded to this reviewResponded 24 December 2018

Dear Budakampung,

Thank you for taking time to post your review following your recent stay in Imperial Hotel, Kuching.

We are delighted that you find us clean and comfortable during your stay with us. The hotel is located just a mere 6Km away from the centre of Kuching City. Taxi or E-hailing service is conveniently available.

Alternatively you may choose to stay at our sister property – Imperial Riverbank Hotel which is located right by the Sarawak River, within the Golden Triangle of Kuching.

Look forward to welcome you again in the near future. Thank you.

Kind regards,
Imperial Hotel Kuching.

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Reviewed 8 November 2018 via mobile

Love to coming back to this hotel again and again. The price is much cheaper if compare to other hotels. The room is very clean and big. Really love the breakfast buffet especially the nasi lemak! Looking forward to come here again 😜😜

Date of stay: August 2018
Trip type: Travelled as a couple
1  Thank ssfie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EdmundTKL, Manager at Imperial Hotel Kuching, responded to this reviewResponded 19 December 2018

Dear ssfie,

Thank you for taking time to post your review about your stay in Imperial Hotel, Kuching.

We are delighted to know we offer value for money stay experience, and the hotel facilities and services provided met with your expectation. We are humbled to know we are your favorite choice of hotel.

We sure look forward to welcome you again in the near future. Thank you.

Kind regards,
Imperial Hotel Kuching.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2018 via mobile

This smoke free hotel is about 30 mins drive from Kuching town.

The room is cosy and very spacious with variety TV channels if you choose to stay in. Facilities are very acceptable.

It’s located within the same building of a shopping mall which makes it convenient for patrons to shop for necessities and eateries outside are about walking distance from the hotel.

Breakfast buffet was so-so. All the normal stuff that they usually serve. Pastries aren’t fresh though. Should’ve put them under warm lights to keep the pastries warm. Omelettes are awful, it’s like a folded scramble eggs and the chef stationed there didn’t even bother to ask what’s our preferences.

Other than that the on duty staff are all smiles and very attentive.

Date of stay: November 2018
1  Thank iszkandardzul
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EdmundTKL, Manager at Imperial Hotel Kuching, responded to this reviewResponded 19 December 2018


Dear iszkandardzul,

Thank you for taking time to post your review following your recent stay in Imperial Hotel, Kuching.

We thank you for a brief description on our locality and facilities. Noted on comment for breakfast offers, it has been shared with kitchen team. It is with guests’ feedback that is vital in our hospitality business success. Rest assured that we will keep on improving in our services and products in order to better serve guest like you.

We look forward to welcome you again in the near future. Thank you.

Kind regards,
Imperial Hotel Kuching.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 September 2018

This is a fairly new hotel, attached with a shopping mall. It has a large lobby area. Staffs are friendly & helpful. Breakfast is good with a great variety. It is located in a not so busy part of the city. Good for the relaxing pace at its surrounding. Within walkable distance from the food courts inside & outside the hotel/shopping mall compound.

The room is clean with adequate amenities. I'm happy to have chosen this hotel.

Date of stay: August 2018
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank zacharysoo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EdmundTKL, Manager at Imperial Hotel Kuching, responded to this reviewResponded 15 October 2018

Dear tahkhengsoon,

Thank you for taking time to post your review following your recent stay in Imperial Hotel, Kuching.

We are delighted to know the hotel facilities and services provided met with your expectation and you had a ‘Wonderful stay’ experience with us.

We sure look forward to welcome you again in the near future. Thank you.

Kind regards,
Imperial Hotel Kuching.

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Reviewed 19 September 2018 via mobile

The hotel is great and attached with a shopping mall. Try to choose higher floor to enjoy the night view of kuching city.

The breakfast is great with variety of choices and the staff are friendly. If you would like to try local delight, you can cross over the road and try it in the food court .

Date of stay: September 2018
Trip type: Travelled on business
Thank Terrencechen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EdmundTKL, Manager at Imperial Hotel Kuching, responded to this reviewResponded 6 October 2018

Dear Terrencechen,

Thank you for taking time to post your review following your recent stay in Imperial Hotel, Kuching.

We are delighted to note we have met with your expectations, especially on the staff friendliness which is always key in hospitality business.

Look forward to welcome you again in the near future. Thank you.

Kind regards,
Imperial Hotel Kuching

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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