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All reviews washing machine bedroom apartment nasi lemak water pressure location is great home away from home rain shower big room walking distance kuala lumpur f b starling mall damansara amenities ascot housekeeping
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Reviewed 20 January 2021

I like this place and will highly recommend it. Spacious, clean and good location. The kitchen is equipped with utensils, cutleries, pots and pans. I could just walk down to Starling Mall for convenient dining and groceries shopping.

Date of stay: December 2020
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank poylingchin
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dennis Chong, General Manager at Somerset Damansara Uptown Petaling Jaya, responded to this reviewResponded 21 January 2021

Dear Poylingchin,

Thank you for sharing your recent stay experience with us. We are delighted that you enjoyed our spacious well-appointed apartments with a fully equipped kitchen. As Somerset Damansara Uptown Petaling Jaya is directly linked to the Starling mall, we are happy that you enjoyed the various service outlets as well as F&B outlets within a short walking distance.

We will continue to work on further improvements to our services and facilities in order to provide our residents with a thoroughly pleasant stay experience. Thank you for your valued patronage. We look forward to welcoming you again in the near future.

Warm Regards,
Dennis Chong
Residence Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2021

Pros - great location, clean premises. Front desk staff were very helpful.

Cons- low water pressure. The rain shower doesnt work because of insufficient water pressure. The normal shower works but water pressure still low.

Date of stay: December 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank worldsailor
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dennis Chong, General Manager at Somerset Damansara Uptown Petaling Jaya, responded to this reviewResponded 15 January 2021

Dear Worldsailor,

Thank you for sharing your recent stay experience with us. As Somerset Damansara Uptown Petaling Jaya is directly linked to the Starling mall, we are happy that you enjoyed the various service outlets as well as F&B outlets within a short walking distance. We truly appreciate your kind compliments for the attentiveness of our team members.

At the same time, I would like to sincerely apologize for the inconveniences due to slow water pressure from the shower head. Please rest assured that I have forwarded your comments to our Engineering team, and we are taking the appropriate measures to address this problem and prevent future occurrence.

We are grateful that these lapses did not deter you from enjoying your stay with us and sincerely thank you for your valued support. We look forward to welcoming you again in the near future.

Best regards,
Dennis Chong
Residence Manager

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Reviewed 1 January 2021

Good location and link to mall with all the necessity require. The staff and facilities are good. Haven't tried the food serve yet in this facility but might do it in the future. Quite room with cosy space after hard day work!.. Well deep sleep!!

Date of stay: December 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank shaidhamid
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dennis Chong, General Manager at Somerset Damansara Uptown Petaling Jaya, responded to this reviewResponded 15 January 2021

Dear Shaidhamid,

Thank you for taking time to write such a lovely review on your stay with us at Somerset Damansara Uptown Petaling Jaya. The team is truly heartened to note that you had a delightful stay with us and enjoyed our spacious well-appointed apartments with a fully equipped kitchen. We cannot thank you enough for your fabulous compliments on our friendly and helpful staff members.

Thank you! All of us truly enjoyed being of service to you and we sincerely look forward to hosting you on another faultless and enjoyable stay with us again soon.

Yours sincerely,
Dennis Chong
Residence Manager

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Reviewed 31 December 2020

Give the hotel 2nd chance to stay as in my 1st time on Aug 2019 is studio room which combination of 2 single bed become one bed make my body ache. But can’t resist of nice food surrounding, so decided give a try again and yeah with free upgrade to 1 bed room apartment is nicer. Both of us can work inside the room and enjoy the big spaces

Date of stay: December 2020
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with this hotel
2  Thank engguan87
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dennis Chong, General Manager at Somerset Damansara Uptown Petaling Jaya, responded to this reviewResponded 15 January 2021

Dear Engguan87,

Thank you for sharing your recent stay experience with us. We are delighted that you enjoyed our spacious well-appointed apartments with a fully equipped kitchen.

We will continue to work on further improvements to our services and facilities in order to provide our residents with a thoroughly pleasant stay experience. Thank you for your valued patronage. We look forward to welcoming you again in the near future.

Warm Regards,
Dennis Chong
Residence Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 December 2020

Location is great for shopping food and essential item not overly crowded at this pandemic time.
Family of 5 with good internet speed to surf eat and play.
Great hospitality as well. Good gesture from front desk staff

Date of stay: December 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank se0wtf
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dennis Chong, General Manager at Somerset Damansara Uptown Petaling Jaya, responded to this reviewResponded 15 January 2021

Dear Se0wtf,

Thank you for sharing your recent stay experience with us. As Somerset Damansara Uptown Petaling Jaya is directly linked to the Starling mall, we are happy that you enjoyed the various service outlets as well as F&B outlets within a short walking distance.

Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We will continue to work on further improvements to our services and facilities in order to provide our residents with a thoroughly pleasant stay experience. Thank you for your valued patronage. We look forward to welcoming you again in the near future.

Warm Regards,
Dennis Chong
Residence Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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