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Reviewed 9 March 2013 via mobile

Booked this hotel after reading reviews from other but my experience was not good as it turn out to be. Booked a aristocrat room at bewitching hour which stated you may check in during midnight hour n check out the next day at 9am and the rate cheaper by twenty over ringgit. Therefore booked my room on the 8th of march and was trying to check in and was told i needed to wait for midnight of 8th march..as for my general knowledge n common sense.. Midnight of 8th march is already 9th of march! After much explaination to the reception and feeling deceived , i wanted to get my refund and was not no refund and i can either pay an extra 34.50 to stay on 8th. Since i have paid earlier on rm125.80 .. I hv no choice but to comply with them and that makes my total per night stay is rm160.30. I can book a triple room bed at nearby hotels with that rate. Basically for those book online be careful for not choosing the stupid bewitching hour rate. Back to the hotel conditions.. They hv access key, bed was large and ok. Power shower.. Free wifi and parking was indeed a hassle.. I was driving like more than 10rounds looking for parking. Receptionist are not friendly foreign staffs.. Maybe because earlier on, i had so called debate on the bewitching rate..that's y she gave me a unhappy look and vice versa with me.. But bear in her mind.. It was me who pay! She at least show some customer service pls! .. Im a very fair trip advisor review and i have reviews a lot of hotels and this hotel really disappoint me on my first visit. Will I stay here again?? NO! And what's the hype with those positive review on trip advisor?? Oh yeah.. I found out.. U get a free a mineral water for a review on trip advisor.. Now i get it, why so much hype about this hotel. So bottom line.. Readers who trust my reviews .. This hotels is just ok and a little bit over rated.

Date of stay: March 2013
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2  Thank Rocoberry
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 February 2013

I had a reunion last month. My friends came from all over South East Asian countries and as a host, I was the one who made the hassle free booking. My friends were very happy and satisfied with the charges, rooms' condition, good service and location. In addition the hotel was close to halal and non-halal restaurants, bank and Money Changers. Manager Alex was so kind to offer another bigger available room for the same rate when the toilet of the earlier booked room was out of service. We were informed that the hotel's cafe will be operated very soon at the ground floor. My friends assured me that they will return to this hotel whenever they come to KL next time.

Date of stay: January 2013
Trip type: Travelled with friends
Thank MomoeJane
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 December 2012

Stayed for 2 nights and i must say that i'm happy i made the right choice.The hotel décor is nice,friendly people manning the réception counter and especially its location which is very near to many food establishments and about 5mins drive to 1Utama Shopping Centre.I will definitely visit again in the near future.

Date of stay: December 2012
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1  Thank Suhaimie1974
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 December 2012

Took the promo package from Agoda, and I must say that if one were to book at the normal rate, you get what you pay for! Having stayed at several backpackers hostels in Singapore, this is really refreshing to have something even better to offer from Malaysia :)))

Staff was pleasant, manager Alex was a great person to talk to and made us feel at home. Receptionists were very kind to extend our checkout time, and we were even allowed to use the stylish lounge with wifi after checkout. Be sure to check out the snack counter and the reading area~

Room-wise is very similar to the ryokans in Japan (minus the windows), the heater for the shower in the bathroom could have been more warmer. Other than that, the room's furnishing is clean and perfect <3

Highly recommended for simple business trips and couple stays who wanna travel with style! ;)

Date of stay: December 2012
  • Trip type: Travelled as a couple
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Thank JenniferT_Mintos
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 December 2012

Near to alot of business centres, nice street food shops, short drives to afew shopping centres. Great for simple business trip. So as it was a simple business trip, no fancy room but still comfortable to come back for a nice shower relax and abit of online as there is free wifi. Even snacks are provided. Its a place that after work you can move around with a t shirt and nice pair of shorts and not feel out of place if that is the way you would like to unwind.

Room tip: I like those near to reception floor. Higher floors means more stairs to climb.
Date of stay: December 2012
  • Trip type: Travelled on business
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Thank Ricphun
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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