Hai kamek dari Sarawak..kamek suka hotel ini, staff very friendly and look happy go lucky..staff wearing hijab from Sabah (don't know the name)..totaly kamek bagi 5 star excellent..room and toilet very clean .kamek selesa nanti kami datang lagi..thanks everyone.goodbye.More
Booking.com
Expedia.com
Hotels.com
I always stay in the standard single room but had a change as I was not travelling alone. The deluxe twin room is spacious, the bathroom is also bigger. than the usual room hence, a great happy change.
Dear M/M Rica T,
First of all we would like to thank you for staying with us, and happy to know that you are satisfied with a bigger and spacious room. We indeed have different room types to cater for Solo, couples and family travelers. Do look forward to welcoming you back again in the near future.
Kind Regards
GoodHope Hotel Team
I stayed here for three nights in July 2019.
The room was clean and quiet throughout my stay. Everything was in working condition. All the staff that I encountered (manager, receptionists, cleaners) were polite and accommodative. For a budget hotel, I couldn't think of a reason to complain. I definitely got the value of my money back.
If I need to look for a budget hotel again in the future, I'll return here for sure.
Dear M/M kcspaghetti,
First of all, we would like to thank you for staying with us and happy to learn that you have an enjoyable stay with us! Your positive feedback of our products as well as the GoodHope team members have really make us feel proud and motivated. We will convey the message to the respective departments for a good job done. We sincerely look forward to welcoming you back to our hotel in the near future.
Kind regards
GoodHope Hotel Team
Good service and comfortable. Receptionist (Lonia) is very kind and helpful. very recommended
Just tv channel is not good in condition. maybe you can upgrade channel. Anything else is good and superb. Will come again for the next time
Dear Ms Nurul,
Greetings from GoodHope Hotel Kelana Jaya! First of all, we would like to thank you for the positive feedback about our service and also you have a comfortable stay with us. We will definitely convey the message to Lonia about her kindness and helpfulness. We also appreciate on the constructive opinion about our TV channels, we would look into it in due time. Once again, we look forward to welcoming you back in the near future.
Yours sincerely,
GoodHope Hotel Team
Stayed 6 days this time. Staff is very helpful and friendly. Hotel is affordable and clean. Only one little point is that the room smells a little bit musky but that’s probably because the room was an inside room looking into a courtyard so no real fresh air possible in the room.
Dear M/M Fredgirl_Penang,
Thanks for staying with us and we are very glad to know that your recent stay was very pleasant. We will convey your compliments to our respective departments so they can continue thriving for better service. Your constructive feedback is also taken note of, we will further improve with the housekeeping team. We look forward to welcoming you back to our hotel.
Regards
GoodHope Hotel Team
i come with my couple for holiday.i stay for two nite.This place is strategic and easy to find food .Mall is so near with this hotel like paradigm mall.The Front office staff ,Lonia so helpful when i ask location
Dear Lionel,
Thank you so much for the good review, we are happy that you had a wonderful stay with us and we will certainly convey your message to Lonia for being helpful and able to solve your location queries. We look forward to welcome you back to our hotel in the near future.
Regards
GoodHope Hotel Team
