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“Simply amazing”

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Sama-Sama Hotel KL International Airport
Ranked #1 of 14 Hotels in Sepang
Certificate of Excellence
Reviewed 5 February 2013

In the newly upgraded rooms you will find everything you need. The staff are exceptionally well trained. Most guests only stay for one night, just passing through, but the staff treat each and every person as an honoured guest. The restaurant could do with some changes, but no doubt that will come in time.

Room Tip: Ask for one of the upgraded rooms
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  • Stayed: January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank florakaty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khaslina, Manager at Sama-Sama Hotel KL International Airport, responded to this reviewResponded 6 February 2013

Dear Florakaty,

Thank you for all your lovely comments towards our hotel and associates. SAMA-SAMA Hotel KL International Airports prides itself on a practical focus and in supporting personalized care by developing strong relationships with our guests. And thus, this is certainly a reward for us.

Once again,Florakaty, thank you for taking the time to share your experiences. If there is anything we can do to make your future stay better, please do not hesitate to contact me directly. It would be our pleasure to welcome you again to Sama-Sama Hotel KL International Airports!

Thank you

Haslina/Guest Service Centre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,075 - 2,079 of 2,421 reviews

Reviewed 4 February 2013

We booked this hotel because of an early flight we had to catch the next day. A little expensive but it was worth the good night's sleep we got.

The hotel is actually attached to the airport through a connecting walkway. To assist guests from having to walk all the way along this walkway, the hotel offers buggy rides free of charge to and fro the hotel pickup point at the airport (which is about a 10 minute walk fr the hotel itself)

The room and service was outstanding. Their bed has to be the most comfortable bed we've slept on. So comfortable i slept for about 15 hours collectively! The bathroom was clean, and inviting and had a bathtub for you to relax in.

We did not eat at the hotel, but went to the airport food court for more affordable options. The airport food court is on the same floor as the hotel drop off and pickup point, which is very convenient. The food at the food court however, was pretty awful. On the same floor you can also find a convenience store which is great because you can pick up drinks and snacks should u feel hungry in the middle of the night and not want to call room service.

  • Stayed: August 2012, travelled as a couple
    • Value
    • Location
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    • Rooms
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Thank catspyjamaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khaslina, Manager at Sama-Sama Hotel KL International Airport, responded to this reviewResponded 5 February 2013

Dear Catpyjamaz,

Thank you for taking the time to share your feedback via TripAdvisor.com and for selecting Sama-Sama Hotel KL International Airports as your preferred Business here in Kuala Lumpur. Your invaluable feedback is exceptionally beneficial in our journey to drive quality customer care and in overall, look at ways to improve the experience for all of our guests.

The Management will certainly look into your feedback in an effort to review the facilities and benefits be offered. I would like to take this opportunity to express my thanks to you for highlighting this matter to us. For future visit, kindly make your next reservation through our reservation agent or you may visit our hotel Sama-Sama website to get the better rate and we will ensure all will be in order prior to your arrival.

Once again Catpyjamaz, thank you for taking the time to share your experiences with us. If I can ever be of assistance or service to you, please do not hesitate to contact me directly. It would be our pleasure to welcome you again to Sama-Sama KL International Airport in the not too distant future.

Thank you,

Haslina/Guest Service Centre Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2013 via mobile

Stayed overnight on way to Sarawak. The hotel desk in the arrivals terminal couldn't locate my corporate booking but the main reception counter staff did. An enjoyable shuttle ride between airport & hotel. I was upgraded to a room on the 9th floor. The room was reasonably spacious and well set up.

The bed and pillows were comfortable and the bathroom was a good size with all the bits & pieces you expect in a 5 star hotel.

I couldn't hear any airport noise & the drapes kept out the light really well.

  • Stayed: February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank TonesterWA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khaslina, Manager at Sama-Sama Hotel KL International Airport, responded to this reviewResponded 5 February 2013

Dear Tonesterwa,

Thank you for taking the time to share your feedback on TripAdvisor and for choosing to stay at SAMA-SAMA HOTEL KL INTERNATIONAL AIRPORT. Your feedback is of great assistance in the improvement of our service.

Rest assured that we are making every effort to improve on the points you have described and constantly train our associates to improve the service quality and we will certainly use this incident as part of our weekly training with our associates. We do appreciate your time in highlighting this matter to us as feedback from guests such as yourself will help us to improve our service levels for all of our valued guests.

Tonesterw, thank you again for highlighting this matter directly to us and we look forward to welcoming you back to a totally different, and better experience.

Thank you

Haslina/Guest Service Centre Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2013

This is a great find for an overnight or short stay at KL airport.
The check-in at the airport baggage carousel is quick and easy, and the buggy service from the airport takes you to the hotel in about 3 minutes.
I stayed on level 9 (Executive floor), and the room was exceptionally well equipped and spotless. (Great console next to the bed that controls the A/C, lighting and drapes). The room was very quiet.
It may not be the cheapest hotel in Malaysia, but considering the reports on bed-bugs in other Sepang hotels, makes you feel really good about staying there!
Would definitely stay there again when I have another layover in KL.

  • Stayed: February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Linus101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khaslina, Manager at Sama-Sama Hotel KL International Airport, responded to this reviewResponded 4 February 2013

Dear Linus101,

Thank you for all your lovely comments towards our hotel and associates. Sama-Sama Hotel KL International Airports prides itself on a practical focus and in supporting personalized care by developing strong relationships with our guests. And thus, this is certainly a reward for us.

Once again, Linus101, thank you for taking the time to share your experiences. If there is anything we can do to make your future stay better, please do not hesitate to contact me directly. It would be our pleasure to welcome you again to Sama-Sama Hotel KL International Airports!

Thank you

Haslina/Guest Service Centre Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2013

Breaking our journey to Sydney, we decided to treat ourselves to a night at the airport. We checked in at 9.00am and quite expected to have to wait for a room to be available, but were delighted when we were given an upgrade. We spent a relaxing day and night before our next flight. A big thank you to all the friendly staff at the Sama Sama.

Stayed: January 2013, travelled as a couple
1  Thank Nicholas G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khaslina, Manager at Sama-Sama Hotel KL International Airport, responded to this reviewResponded 1 February 2013

Dear Nicholas G,

Thank you for taking the time to share your feedback via TripAdvisor.com and for selecting Sama-Sama Hotel KL International Airports as your preferred Business here in Kuala Lumpur. Your invaluable feedback is exceptionally beneficial in our journey to drive quality customer care and in overall, look at ways to improve the experience for all of our guests.

The Management will certainly look into your feedback in an effort to review the facilities and benefits be offered. I would like to take this opportunity to express my thanks to you for highlighting this matter to us. Your feedback is extremely beneficial to us as we are able to look into areas that we might not been aware of, if you have not taken the time to inform us.

Once again Nicholas G ,thank you for taking the time to share your experiences with us. If I can ever be of assistance or service to you, please do not hesitate to contact me directly .It would be our pleasure to welcome you again to Sama-Sama Hotel KL International Airport in the not too distant future.

Thank you

Haslina/Guest Service Centre Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sama-Sama Hotel KL International Airport

Address: Jalan Cta 4b | KLIA International Airport, Sepang 64000, Malaysia
Phone Number:
Region: Malaysia > Selangor > Sepang District > Sepang
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 14 Hotels in Sepang
Price Range: RM494 - RM6,494 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sama-Sama Hotel KL International Airport 4.5*
Number of rooms: 442
Official Description (provided by the hotel):
A 5 star deluxe hotel located adjacent to the main airport, KL International Airport. The hotel is linked to the airport via a covered sky bridge. It takes only 5 minute walk to the airport. The hotel also provides a 24 hour buggy service on the sky bridge. ... more   less 
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