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Reviews (2,664)
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All reviewssama samaairport hotelpremier floordegrees restaurantthe club loungeexecutive floorgolf buggyfree buggy servicebaggage claimlong flightpan pacificelectric buggykuala lumpurarrivals hallnext morningmain terminalinternational terminal
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Reviewed 17 November 2017

Having arrived from London via Dubai we needed an overnight stay before travelling north. This hotel certainly ticked all the boxes. Having collected our luggage we could walk to the hotel along a covered walkway. A hotel porter with an electric buggy picked us up en route. Our checkin was handled efficiently and we were given a comfortable room on the 6th floor. Needing some decaf coffee the member of reception, Joan, who’d taken us to our room, went out of her way to get us some. She also arranged extra water. We relaxed later by the outdoor pool before having supper, only one restaurant was open but the meal we had was fine.

Room Tip: Higher floors have a better view, though only of the airport! Soundproofing kept out noise from the planes.
Stayed: November 2017, travelled as a couple
1  Thank Rosemary03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khaslina, Manager at Sama-Sama Hotel, responded to this reviewResponded 22 November 2017

Dear Rosemary03 ,

Thank you very much for your kind comments. It is very delightful to see that you have enjoyed our services and facilities. We are glad that we are able to give you a great impression even at only a short stay with us. We look forward for your next visit when transiting through Malaysia and till then, happy travels!

Best Regards,
Haslina bt Kamaruddin
Guest Service Centre Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2017

Firstly Sama Sama is an Airport hotel. But it's much more than that. Honestly I thought it's not going to be good. Because I had bad experience with airport hotel at Jeddah Airport. But I was so wrong!! We were here for only one night. But it will be a memorable one. Started from the check in which was rocket fast. Staff were extremely helpful. We were at least 6 hours early. But they gave us early check in right away. Room was perfect for us as we were a family of five. Room was specious and extremely clean which was important for us. Housekeeper really did a good job here. Only negative thing i could think of, they do not allow outside taxi. But they have their own taxi which is little expensive. That's understandable because safety is also important for families like us. Breakfast was very delicious. Very friendly and helpful staff at the restaurant. Sama Sama is extremely kids friendly hotel and I recommend to everyone specially families. Thanks to hotel staff and management for making my stay a memorable one!

Room Tip: Go for the family room if you are with kids.
  • Stayed: October 2017, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank zaii00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khaslina, Manager at Sama-Sama Hotel, responded to this reviewResponded 17 November 2017

Dear zaii00 ,

Thank you for taking the time to share your experiences through tripadvisor.com. We are delighted to note that our brand promise, making meaningful connection to all our guests have certainly reached you. Once again, thank you for your time and we look forward to welcome you back in the not too distant future.

Best Regards,
Haslina bt Kamaruddin
Guest Service Centre Manager

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Reviewed 16 November 2017

In need of a night stop prior to an early departure the next morning we booked the Sama Sama airport hotel as years before we had stayed at the property when it was the Hotel Pan Pacfic a five star hotel property.

We choose to book the Premier Floor rooms as they offered great value to the traveler being a Bigger Room, Lounge Access which included Free WIFI, Soft Drinks and in the evening from 6pm until 8pm Alcoholic Drinks and Canapés plus on the morning from 6am they offered a superb array of breakfast items ...so adding up all the extras plus free buggy transfers to the terminal it was a delightful deal at £50 per person sharing a Premier Twin Bedded Room.

Any traveler looking for a good nights sleep and bargain should look here

Room Tip: Premier Floor offers great value
Stayed: November 2017, travelled as a couple
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khaslina, Manager at Sama-Sama Hotel, responded to this reviewResponded 17 November 2017

Dear Paul S ,

Thank you very much for your kind comments. It is very delightful to see that you have enjoyed our services and facilities. We are glad that we are able to give you a great impression even at only a short stay with us. We look forward for your next visit when transiting through Malaysia and till then, happy travels!

Best Regards,
Haslina bt Kamaruddin
Guest Service Centre Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2017

A real gem within walking distance KL airport arrival hall. Fantastic experience luxurious,
big rooms, very clean, friendly staff and terrific food choice in restaurant. One of the best hotels I have ever stayed at. Plenty to do...Spa open late, in room massage service, music in lobby lounge and good bars/restaurant. Fast easy access WiFi.

  • Stayed: November 2017, travelled solo
    • Cleanliness
    • Service
Thank apauladams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khaslina, Manager at Sama-Sama Hotel, responded to this reviewResponded 16 November 2017

Dear apauladams ,

Thank you very much for your kind comments. It is very delightful to see that you have enjoyed our services and facilities. We are glad that we are able to give you a great impression even at only a short stay with us. We look forward for your next visit when transiting through Malaysia and till then, happy travels!

Best Regards,
Haslina bt Kamaruddin
Guest Service Centre Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2017 via mobile

Fantastic stay - only wish it was longer. We couldn't enjoy all the facilities as our flight was delayed.

Breakfast was great with all food sectors covered. A takeout container was provided without any fuss. Not sure if it is included for everyone, but it was for us.

Definitely will stay here again and can recommend. It is very convenient and easy to find.


Stayed: November 2017, travelled with family
Thank blueskydreamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khaslina, Manager at Sama-Sama Hotel, responded to this reviewResponded 16 November 2017

Dear blueskydreamer ,

Thank you for taking the time to share your experiences through tripadvisor.com. We are delighted to note that our brand promise, making meaningful connection to all our guests have certainly reached you. Once again, thank you for your time and we look forward to welcome you back in the not too distant future.

Best Regards,
Haslina bt Kamaruddin
Guest Service Centre Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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