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All reviews sama sama buggy service airport hotel buggy ride club room long flight kuala lumpur main terminal international terminal arrivals hall between flights klia express buffet breakfast malaysia airlines connecting flight an overnight stay an early morning flight
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Reviewed 4 weeks ago via mobile

We had a lovely big room which was clean and cool. The bathroom was excellent with a walk in shower.There was water and a nice selection of cakes when we arrived and a sweet gift box of bathroom lotions and creams that you could keep if you wanted too.
The only disappointments we had was we couldn’t or didn’t know how to organise a buggy to the hotel so had to lug all the luggage over a kilometre and boy was it humid.
The mini bar was locked in the room and we wanted to put water in it but had to ring service every time we wanted it open. Very limited range of drinks and snacks available

They had a lovely community shop in the hotel which helped raise funds for local charity services buy selling their crafts. A fantastic idea for the community,and I bought two bags to support local single mothers group. I wish more hotels did this

Date of stay: February 2023
Trip type: Travelled as a couple
Thank Elly1919
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Puti Amirah, Marketing at Sama-Sama Hotel, responded to this reviewResponded 3 weeks ago

Dear Elly, thank you for your review. It would be great if you could share with us your in details experience so that we could have to go through your experience at our email info@samasamahotels.com. The feedback will surely help us to improve on our service and for our future reference. Thank you!

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Reviewed 4 weeks ago

this review is about the (regular) sama sama hotel, located on landside. the other is called sama sama express, and you need boarding pass to access because it is on airside. it is also on a different terminal.

once touch down at KUL main terminal, go to Level 2. you will see a sign and button where you can press to alert the hotel of your arrival, and to request a complimentary buggy to transport you and your bags to the hotel via a skybridge.

service is great, room is spacious. bathroom could use better cleaning

Date of stay: February 2023
Thank mrc282
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Puti Amirah, Marketing at Sama-Sama Hotel, responded to this reviewResponded 3 weeks ago

Dear Valued Guest, thanks so much for giving us your take on how we are doing. I am glad that customers like you are having a great experience at our hotel.

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Reviewed 4 weeks ago

I stayed at the Sama-Sama for one night, having arrived well after midnight from Singapore and flying off to Penang the following morning. I was thoroughly impressed. The buggy ride from the terminal to check-in was organised within minutes. Check-in was friendly and super efficient. My room on the ninth floor was large, bright and so comfortable. Breakfast the following morning was one of the best hotel breakfasts that I could recall, served in a beautiful dining room. The Sama-Sama is an airport hotel that stands out from the crowd -- I would certainly choose it again without hesitation should I be at KLIA.

Date of stay: September 2022
    • Sleep Quality
    • Rooms
    • Service
Thank CanberraSteve38
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Puti Amirah, Marketing at Sama-Sama Hotel, responded to this reviewResponded 4 weeks ago

Dear Canberrasteave38, your short and sweet comments of recommending us indeed, flutter us! I am content that you find your stay was a comfortable one and hope to get to welcome you back in the near future. Till then, have fun and a good day!

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Reviewed 4 weeks ago via mobile

Probably the nicest airport hotel have stayed in. Friendly staff, lovely decor, lovely pool and all round comfortable stay. The breakfast is delicious. The outside of the hotel could do with a fresh coat of paint however thats just me being picky. Thank you :)

Room tip: Use the free buggy service to and from the terminal
Date of stay: February 2023
Trip type: Travelled as a couple
Thank Bpd1976
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Puti Amirah, Marketing at Sama-Sama Hotel, responded to this reviewResponded 4 weeks ago

Dear Bpd1976, it is great to receive a positive feedback from you! Hope to welcome you back and remember to take care. See ya!

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Reviewed 12 February 2023

Fast wifi & the location is great, walking distance to the airport. Good room service menu and can recommend the burger. Always a bit weird for me having carpet in a room in Asia but that could be me. Will stay again.

Date of stay: July 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank connormV9648NC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Puti Amirah, Marketing at Sama-Sama Hotel, responded to this reviewResponded 13 February 2023

Dear Valued Guest, thank you for planning to come over again. See you soon!

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