I suppose to check in at 2pm but they said that the room was not ready and need to wait until 3.30pm but then I waited until 4.30pm and the room still wasnt ready. The receptionist staff (girl) said the they will upgrade my room from standard twin bed to 2 queen bed. So I went to the nearest shopping mall to get some food. Later I came back to check in, the staff (guy) said that there's no upgraded has been made in the system so I get the room I was assigned for. The condition of the room was very bad. Lighting problem, too dull, tv not functioning very well and the worst part is that at first I called the staff to send an iron to my room. I waited 30 min, no one came. I called again more than 10 times, no one pick up until my father had to went to their reception counter to took the iron from them. Usually, there will be a staff for night shift in housekeeping dpt. but, I dont think so for this hotel. I dont recommend this hotel to anyone.More
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