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Carlton Holiday Hotel & Suites
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Reviews (27)
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1 - 6 of 27 reviews
Reviewed 15 February 2017

Finding a space for parking a little bit disappointed as it has limited space. Upon check in, it was a breeze, friendly staff. The room as the rating 3/5. The amenities is more that enough. At least they have their WiFi at the lobby but not in the room same as ironing service. The best of this hotel, it is near to Tesco behind the hotel.

  • Stayed: March 2016, travelled on business
    • Value
    • Cleanliness
    • Service
Thank nidusinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2016 via mobile

I stayed one night and its worthless. The room is quite big but so old. Toilet not so clean. Very basic tv channel and the AC is very poor. Food just okay. Staff lack of smile. Not recommended at all.

Stayed: September 2016, travelled solo
Thank syarulr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2016

Room is old and dirty, It'sshocking they dont even bother to wash the cups. I wonder wether they change the linen or not.aircond was not cool, bathroom same quality as budget hostel.
staff not friendly, i saw the person cleaning the room wearing his slippers walking on the carpet in our room.wifi very poor connection,cannot be accepted this days .Receptionist the worst ever met, you can stand in front of them for hours and they wont even bother to ask you what you want or how they can help you,feel like you are salesman wanting to sell them something. Its a pity since the hotel have such potential,all they needs are new management

  • Stayed: April 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank r0sli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 November 2014

Been there with my friends for one night stay, and booked one Deluxe King Room. No complaint on check in and out process, it was handled smoothly.

Pros:
1. Cheap price.
2. Breakfast included for two. You can add for just RM15 per pax. Very cheap.
3. Near TESCO & Pusat Akuatik. They have karaoke place and 7-Eleven in the hotel. Only ten minutes to city centre.
4. Ample space for parking. Free.
5. Huge bed.
6. Nice and helpful employees.

Cons:
1. Breakfast choice is very basic. We came down at 8.30 am and everything is pretty much finished. Had to wait for them to replenish the food, which took quite sometimes.
2. Water pressure is slow. Bathroom wall is bit dirty. Room seems old and unattractive. It looks rather gloomy as the light is a bit dim.
3. Lack of TV channel.
4. The elevator was quite slow. One of the elevators went out of service when we stayed there so it was really tiring to wait.

It was normal stay for us and if you are not so fussy and on budget, this is place to be.

  • Stayed: November 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
2  Thank Hana-ssi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2014

The most conveniently located hotel in Shah Alam with ample parking spaces. The hotel is nearby to Pusat Aquatik Darul Ehsan, swimming pools, Tesco hypermarket and Istana Bukit Kayangan. We visited the hotel daily breakfast buffet. Cost: RM15.00 nett per pax. Breakfast: 7 am-10 am. The food is below average, and lacking in selection but it is cheap and you can eat as much as you want in a comfortable quiet environment.

  • Stayed: September 2014, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank DewiRatna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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