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Culture23828295625

Short staycation at Shah Alam

4.0 of 5 bubblesReviewed 29 May 2024
1. I stayed in premier family suite. The suite is spacious complete with kitchen, dining table and a 3 seater sofa. However there is no stove provided, only a microwave to heat up food. Plates and cutleries provided too.
2. The down side : only 1 miserable bathroom with a shower and a shabby stained curtain. Should have replaced the shower curtain with glass partition.
3. Staff very courtious and friendly.
4. Swimming pool and play ground is a bonus for children.
Date of stay: May 2024
Trip type: Travelled with family
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin Ong, Owner at Acappella Suite Hotel & Residences, responded to this review
Responded 29 May 2024
Thank you for your review. We are delighted to hear that your overall short family staycation was pleasant. Kindly accept our sincere regret over the stained shower curtain to which we shall act on. Hope this one item would not deter you from a future stay with us and we would sincerely appreciate another chance from you to make it right.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 29 May 2024

very good place to stay, parking free, my kids enjou the pools very nice, the staffs very2 good, everything is very goods, will stay here again for next visit to shah alam.
many many place to eat, near by giant shah alam, eon, lotus. the room spaces.

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mat C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin Ong, Owner at Acappella Suite Hotel & Residences, responded to this reviewResponded 29 May 2024

Thank you very much for your positive review. We are delighted to hear that your family had a good stay with us overall and even more so that you would consider staying us again in future. To this, we are sincerely excited towards welcoming you back again in future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2024

The reason why i choose this place, is because this hotel is kids friendly. They have big swimming pool, kids playground indoor & outdoor. So its convenience for kids to have fun here.
Apart from that also. The room size is bigger than average hotel in Shah Alam..so fo family with kids..its comfortable for us.

Room tip: Always choose weekdays instead of weekend.
Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Nur H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin Ong, Owner at Acappella Suite Hotel & Residences, responded to this reviewResponded 29 May 2024

Thank you very much for your positive review. We are delighted and humbled that we are our preferred choice due to the kid friendly facilities and all these meet with your family's convenience and comfort. Hope we would continue to be your accommodation of choice in future and we are excited towards welcoming you back again.

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Reviewed 28 May 2024

First time try this hotel and it so worth it.the room nice and clean.My kids really enjoy pool,kids club and the playground.Staff at the kids room are so friendly.He play with my kids together.breakfast is cheap and have variety of food we can choose

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Resort64353094205
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin Ong, Owner at Acappella Suite Hotel & Residences, responded to this reviewResponded 29 May 2024

Thank you very much for your positive review. We are delighted to hear that your family's stay was worth it and that our facilities met with your expectations. Hope you would consider us again in future and we are excited towards welcoming you back again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2024

Worth stay and comfortable. Good service and staff very friendly. Suitable for family and conveniet for those want to visit shah alam area. recommended for family and sngle traveller. Easy parking and for food there is cafeteria. Privacy and secured.

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Companion04768357818
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin Ong, Owner at Acappella Suite Hotel & Residences, responded to this reviewResponded 27 May 2024

Thank you very much for your positive review. We are delighted to hear that you received good service from us during you stay and that you found us suitable for your family's needs. To this, we are excited to welcome you back again in future and appreciate your recommendation to others.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2024

Everything was just perfect from the room and services. We had good experiences with the swimming pool and the kids club. The staff was polite and courteous. I have no complaint. We really have a good stay. We recommend this hotel that suits for family vacation.

Date of stay: May 2024
Trip type: Travelled with family
Thank GoPlaces61452850669
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin Ong, Owner at Acappella Suite Hotel & Residences, responded to this reviewResponded 27 May 2024

Thank you very much for your positive review. We are delighted to hear that your family enjoyed a perfect weekend with us and our hospitality offerings met with your expectations. Our appreciate to you towards recommending us to others for their family vacation and with that we certainly look forward to welcoming you back again in future.

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