Nice place for family. But please put more attention to your aircondition. Pool was so good! Super wide room for my family and really comfort to my family. I would recommend others to stay here. This is my fist time stay here for my short vacation and i love this place.
Thank you very much for your review and we sincerely regret your unpleasant experience with the air-conditioning. Aside that fault, we are delighted the rest of the experiences made up for it and we are truly humbled that you would recommend us to others as a nice vacation place. Hope you would give us another change to make the experience right in future and we would be thrilled towards welcoming you back then.
The air cond inside the room not cold.
There are unpleasant smell inside the bathroom as well. It is probably the air flow are poor to allow the smell goes out.
The breakfasts are good and delicious.
It is presentable and organized.
Impressive it have ½ boiled egg served.
Thank you for your review and for highlighting the issue to us. We very much regret the unpleasant experience but will take measures to ensure this does not happen in future. Hope you would at least allow us another chance to make the experience right and we look forward to welcoming you back again in future.
Best family friendly hotel, very nice swimming pool, spacious room. Food is delicious, near to many attractions by Grab, friendly reception staff, clean hotel, ample parking spaces, accessible from main road, a bit confusing tho cant differentiate between acapella residences, acapella hotel, but its fine after some getting used to
Thank you very much for your positive review. We are truly humbled by your regard of us as the best family friendly hotel. Our regret on the initial difficulty of navigating your way around the property but we trust everything was well after settling in. Hope you would consider staying with us again in future and we are most excited towards welcoming you back again.
I like the facilities, the room is comfortable, nice bathroom and kitchen. Checkin was fast and security was helpful.. dont know about food in the restaurant because i book only the room. Dont need breakfast because attending late family dinner and wedding the next day
Thank you very much for your positive review. We are delighted to hear that your stay was comfortable and that our hospitality offerings met with your expectations. With that, we sincerely hope you would consider staying with us again in future and we are most excited towards welcoming you back then.
Very good facilities. No regret. The gym was nice. The room was big. Parking space available. Checkin in experience was super easy.
Very good facilities. No regret. The gym was nice. The room was big. Parking space available. Checkin in experience was super easy.
Many thanks for your positive review. We are delighted to hear that you encountered an excellent experience with us. Given your no regrets with us, we are most excited towards welcoming you back again in future.
