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5 - 10 of 36 reviews
Reviewed 12 November 2017 via mobile

The hotel is a long way from KL CBD. The nearest train station is 10-15 minutes walk. The hotel advertises as smoke free but this is not the case. Our room was constantly getting wafts of cigarette smoke. The ash tray at our floors lift lobby had a few butts which shows how bold some are with smoking. The majority of the reception staff have a very poor grasp of English. We mentioned to the woman there one morning that our hot water wasn't working and she offered us bottles of mineral water. There is a restaurant on the premises and the breakfast tasty but once more except for a couple of staff, Ratul was especially attentive, the others were in no hurry to be helpful. There are only 10-11 tv channels and apart from Fox Movies the only other English channels were news, sport and MTV. If you have business in the area it would be ok but for tourists its definitely not the place to stay.

Date of stay: November 2017
Trip type: Travelled as a couple
Thank stevieaich
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 29 August 2017 via mobile

We booked the hotel from AirAsiaGo. It says 10-15km from airport, that's why I booked it. The airport taxi told us that's the hotel is quite far. Lesson learned, have to search more about the hotel especially if it's your first time. Very disappointing.

Date of stay: December 2016
Trip type: Travelled with family
Thank ArvinE25
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 June 2017 via mobile

We had a little gathering in Shah Alam and this was the closest hotel to the location.

We booked ourselves into a Family Deluxe. Unfortunately, though there were 2 big bedrooms with 2 lovely beds and huge space, the was only 1 bathroom to be shared by everyone living there.

We asked for a change in room and graciously they allowed us to move down the corridor to the Junior Suite. There were 2 baths. We were so pleased but it was short lived.

At 3 something in the morning, it rained and it made a lot of noise against the window. Adding to that they, the electricity of almost the entire room went off.

Called the front office and they sent up a security guard. The security guard was helpless. He actually asked us to changed rooms. With children on the other room sleeping soundly it was a bad idea. Asked him to call the duty manager and the front office girl came up instead. She was as expected, no help. Call while we told he what could be done, she just starred at the box as if it would miraculously come one.

We did it ourselves with the girl looking to see no mischieve was done. At 4 plus, I we found which point tripped and as long as the air conditioners were working, and we went back to sleep.

In the morning, when reporting it during check out, they did not reply bother about it.

Overall not enough sleep and no proper service. Not good

Date of stay: June 2017
Trip type: Travelled with family
2  Thank Yeevonne
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 25 April 2017

It was a last minute booking through phone, the front desk lady receptionist was lovely and friendly. The room was big and pretty clean. The king size bed is quite comfortable and clean as well. The environment was quite isolated from busy city life, you need a car to travel around. I am not sure why there are still vehicles noise at night with weird sound (kind of alarm or anything like that?) somehow bit annoyed at middle of the night, otherwise it is quite peaceful night, especially for a good rest at night.The hotel breakfast is just normal but it saved us time to go around looking for breakfast. Hotel staffs are friendly and helpful. I would definite come back if want to stay around Shah Alam area.

Date of stay: April 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank KIET_10
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 February 2017 via mobile

Was given free upgrade to family suite. The room was huge, basically a good sized apartment with dining table, kitchen, two bedrooms & 1 toilet. The suite we stayed in had a huge open terrace.

The place was brand new with free on site parking within the same building.

The location is a bit out of the way but suited us fine as it was near my relative's place.

We paid separately for the buffet breakfast but felt that the spread below expectations, but it saved us driving to look for food.

Date of stay: February 2017
Trip type: Travelled with family
1  Thank NO37Yong
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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