While I understand that this hotel isn't so much for tourists we booked for a two night stay in KL.
Tourists better look somewhere near KL as this is far. During our 2 day stay wifi was not been working, hotel said they were fully booked and WiFi is overused. Had to finish my work in the lobby as couldn't no connect in my room.
Also, in my room I had a ant colony living behind a cracked wall. This was reported to reception to a guy named Dave, who's response was 'ok'.
Which brings me to customer service, or lack thereof, staff seem disinterested, rude and lack any charisma.
I really don't like to rate business down, but this one fully deserves it. Beware. More
- Free Wifi
- Breakfast included