Good and affordable for people i like it so much. Hotels near the city, easy to move and surrounded by the main attractive in the town. I love it. People should stay here. All of the facilities is good and enough
Courtyard
Booking.com
Hotels.com
I booked this hotel through booking .com..my reservation date is 14 july until 16 july and I asked for early check in at 5am..there is some problem I had during my stay..
1) they promise they confirmed can arrange my request for early check in at 5am on 14 july, but when I arrived at hotel de art seksyen 19 the receptionist said their roims fully boooked and no room for me.. He also said I need to wait until 3pm to check in.. I showed the email on what they promised me then receptionist did arranged me to stayed at hotel de art seksyen 7 which is one of their properties (as picture attached).Short story I went to seksyen 7 and I managed to get my room without any explaination or information from them about my check out time.
2) Today 15 of July they told me I need to check out instead of 16 July because I check in early and it count as one day or else I need to pay for extension stay. The boy at reception think im stupid maybe, he said all of hotel procuder like this, he think this is my first time I stay in hotel? I worked for 6 years in hotel line and this is first time I heard such a procuder. What I ever know is some of hotel will charge for early check in only and they will inform guest for sure.
3) I will never suggest this hotel, they are not willing to take responsibility and dont care about the problem they "created" for you.
I got family room with double queen bed and i was shocked as the room quite spacey compared to what i saw in the photo. Room was clean and tidy but one thing that i do not happy about is i can hear voices outside my room clearly when people pass-by especially kids shouting or running. For your information, there is no fridge provided.
I went to Shah Alam several times and already stayed with the other two De Art branch . So this time a i had a chance to enjoy their second branch.
The room was clean and big enough for couples. The bathroom was very nice and clean as well, but my wife realized that they dont provide basic amenities (only bath gel & shampoo).
Overall the services are great, check in never been an issues and their staff was friendly enough to help you (especially lady from De Art Section 7). I had a pleasant stay at De Art. Keep up the good work.
The room was nice, with animal prints on the wall. The ambiance of the front office was very welcoming. Nice receptionist and the lift is nice too! Although the buttons were not at the normal lift placement. LOL What's sad a bit about this hotel is that, they didnt provide the toiletries like mentioned in the room-booking website. I hope the hotel management will do something about this.
i spend 2 nights here on january 2017,Santorini room. the photos shows the same room but it was a bit smaller than it appear. but i did not pay to spend the day there,only to sleep, so it was ok. the matress,pillow,bedsheet is clean and room smells good. water pressure in the toilet is also strong, in a good way. there are breakfast provided here,i did not expect this.its on the 1st floor. there are cheaper hotel on the next block,but i did not regret from this hotel.. 4/5
