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Review of Ruemz Hotel

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Ruemz Hotel
Ranked #3 of 11 Hotels in Subang Jaya
Reviewed 18 April 2016

The room was spacious, equipped with a King-sized mattress which was very comfortable. Wide selection of Pay Per View movies, which is quite okay for myself (in terms of price). Pampered my self in the Open Bathtub after a long day. Parking may be difficult at times as it is in the university. But overall, it was a good stay

Room Tip: Deluxe room are awesome
  • Stayed: January 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank ngkokpiew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (136)
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21 - 25 of 136 reviews

Reviewed 15 April 2016

If Sunway hotel is 5 star hotel, and Ruemz hotel is 6 star hotel that only exist in Heaven, Reumz starts as a angel smile and ethereal sound staff will melt my heart with charming eye when check in .The Ruemz staff significantly upping their service in terms of high skill and professional like British Royal Butler (yes, i been served in Buckingham Palace before). The Ruemz hotel handle the guest with growing assurance and impressive range, can feel their service on the early check in with an almost ‘LEGEND’-style handheld intensity, in contrast with the more classically service where cannot found in this world while only locate in Emperor palace. Even more impressively, you will feel sincerely invested in the questions it raises about the staff intelligent and knowledge,they almost know everything like Da Vinci. They will let yourself fell curious about this hotel want to explore it feel like a new born baby.

  • Stayed: April 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank JamesDeanhusband
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RuemzManager, Director of Sales at Ruemz Hotel, responded to this reviewResponded 18 October 2016

Dear JamesDeanhusband,

It is with great pleasure that i would like to thank you for your comment posted on Tripadvisor, we at Ruemz are extremely glad that we could have been of service to you and we look forward to serving you in the near future. Thank you once again for your flattering comment.

Best Wishes,
Navin J

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2016

Ruemz hotel is located at Taylor lakeside,therefore it is very convenience to go Sunway Pyramid, Summit USJ and Da men. Nearby the hotel, there is a bridge link to Sunway Medical Centre, it only takes about 10 minutes walking distance.

The room is decorated well and has good lake view. The coffee bean is at the lobby of hotel. Outside the hotel also have many shops such as 7-11, Chat Time, Starbuck & etc so it is very easy to find foods and drinks.

  • Stayed: January 2016, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank Sunny41516
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2016

Didn't like how the toilet was built, there was no privacy at all. No carpark was given. Also, I wasn't satisfied with how the breakfast was served. The basic items were there, towels, shampoos, water, etc.

Stayed: March 2016, travelled with family
Review collected in partnership with this hotel
Thank budgettraveller817
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RuemzManager, Manager at Ruemz Hotel, responded to this reviewResponded 12 April 2016

Thank you for taking the time to review our property. We highly appreciate your comments and I regret to hear that your recent experience with regards to our hotel’s facilities did not meet your expectations.

Sincerely,
Hotel Manager

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Reviewed 11 April 2016

(1) On 26 March 2016, upon check out your staff forget to refund RM50 key card deposit. Called up to follow up few times, spoke to the FO attendant in charge and requested to talk to FO manager and also emailed to your customer service agent yet no respond from hotel end until today. Money is not the main issue but please be more attentive when you handle your guest's enquiriy.
(2) Sink leakage problem
(3) I would suggest not to assign your guest to the floor which is still undergoing minor renovation / touching up/ wall painting as the noise and smell could be irritating to guest.

Stayed: March 2016, travelled solo
Review collected in partnership with this hotel
Thank cadencec623
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RuemzManager, Manager at Ruemz Hotel, responded to this reviewResponded 12 April 2016

Thank you for taking the time to review our property. I regret to hear that your recent experience with regards to your stay did not meet your expectations, as well as the matters of inquiries made. Feel free to contact me at amychongying.lee@taylors.edu.my to let me know if there is anything that I could be of assistance.

Sincerely,
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ruemz Hotel

Address: Taylor's University Lakeside Campus, The Boardwalk | No. 2, Jalan Taylor's, Subang Jaya 47500, Malaysia
Region: Malaysia > Selangor > Petaling District > Subang Jaya
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #3 of 11 Hotels in Subang Jaya
Price Range: RM134 - RM205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ruemz Hotel 3*
Number of rooms: 82
Official Description (provided by the hotel):
A new & dynamic 82 room Boutique Hotel, the brainchild of Taylor's University School of Hospitality, Tourism and Culinary Arts, Brings to you Malaysia's first Progressive Hotel! Come and partake in our adventures!!! ... more   less 
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