the only bad experience I had, at the hotel was - my flight arrived in KL at around 05.30 AM and I arrived at the hotel by around 6.30; but was unfortunately denied a room and I had to use the public toilet outside and had to wait in the lobby until the official check-in time of 3.00 PM.
It would have been more than a good gesture if I was offered even a lower category room with a clean bed and bath, until the room I had booked was ready. - I wouldn't haveminded the extra charge.More
- Free Wifi
- Free Parking