Very bad customer service. They will NOT process a refund on the spot if there is a defect in the purchase. Insisted that I email their supervisor who is not onsite.
Also outright lied about their supervisor coming in "soon" if i wanted the refund on the spot. Waited 45 mins then was rudely told that he was not coming and that it is somehow my fault for wanting to speak to supervisor. No care, no remorse from staff.
Ruined my niece's birthday present since I could not get 1 to 1 exchange of the defective product on spot which they even showed me they had in stock.
Highly recommend avoiding.
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