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“Unpleasant smell”

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Felda Residence Kuala Terengganu
Ranked #2 of 35 Hotels in Kuala Terengganu
Reviewed 3 September 2017

Welcomed with an unpleasant smell, wet-carpet alike smells, tobacco smell? But I saw no-smoking zone, but the smell was so obvious and unpleasant. That's ruining my entire experience for this hotel.

They should put some air freshener and do some service on the carpets!

Outdated CRT TV, run-down toilet, toilet ventilation seems not working and I'm suffocating inside it after finishing my hot shower. On the other hand, water pressure and temperature are good, it would be great if the can upgrade it to rain shower head type. Typical towel provided, thin & not fluffy, can't expect much because it's not a 5 star hotel, but I do find a cheaper boutique hotel providing better towel & toiletries.

After finishing my breakfast on the next day at level 17th, 2 main elevators aren't working and we're forced to use the fireman's elevator and the waiting time is quite consuming and shortening my nap's moment before checking out from this hotel at 1200. Breakfast choices are in limited choices, but acceptable. They should put some effort on the decoration because the view from this floor is quite nice especially the window side.

Checkout experience was smooth, just by returning the room's key. Only one key provided and no official receipt given, I believe it's available upon request.

Room Tip: Request for river view & no smoking floor
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  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank arrieljackvell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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A TripAdvisor Member
10
Reviewed 7 August 2017 via mobile

Dari luar hotel nmpak kecil tapi bilik sangat ok.bersih,kemas n great facilities. Good food for breakfast.however the wifi wasnt that good.other than that everythg is fine.worth staying here n will consider to come again.

Stayed: December 2016, travelled with family
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2017 via mobile

About Felda Residence Kuala TerengganuSituated along Jalan Hiliran, Felda Residence Kuala Terengganu offers comfortable accommodation within a 15-minute drive from Sultan Mahmud Airport. It operates a 24-hour front desk and provides free Wi-Fi access in the hotel rooms.
Fitted with carpet flooring, elegantly furnished rooms come with air conditioning, a desk, electric kettle and a TV with satellite channels. Rooms include an en suite bathroom equipped with shower facility. Hairdryer and ironing facilities are available on request.
Friendly staff at Felda Residence Kuala Terengganu can assist guests with luggage storage. Free parking space is provided nearby for guests who drive, while meeting/banqueting facilities can be arranged upon request.
Felda Residence Kuala Terengganu is just a 15-minute walk to Pasar Besar Kedai Payang. The bus terminal is about a 10-minute drive away.

Stayed: August 2017, travelled on business
Thank Aqem A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2017 via mobile

I like our room which i book with riverside view. Comfortable room, quick check in and out. Clean room with supplemented toileteries, mineral drink and tea. Definitely will stay here again if i visit terengganu. Room is large enough for my toddler to run around.

Stayed: July 2017, travelled with family
Thank Ms Aini S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2017 via mobile

I don't have very much expectation for this hotel but turned out to be a decent one. It's quite an old hotel but still very much acceptable overall.

Minus points, it doesn't have wifi and the refrigerator doesn't work so well and I think that's all about it.

Didn't manage to try out the cafe as my room was not inclusive of breakfast.

The management can still improve and maintain the hotel as it does has the potential to become the top hotel at least in KT especially when it has the ocean view.

Stayed: June 2017, travelled with family
Thank Shahir T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Felda Residence Kuala Terengganu

Address: Jalan Hiliran | Terengganu Darul Iman, Kuala Terengganu 21100, Malaysia
Region: Malaysia > Terengganu > Kuala Terengganu
Amenities:
Business Centre with Internet Access Free Parking Restaurant Room Service
Hotel Style:
Ranked #2 of 35 Hotels in Kuala Terengganu
Price Range: RM116 - RM174 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Felda Residence Kuala Terengganu 3*
Number of rooms: 100
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Felda Residence Kuala Terengganu Hotel Kuala Terengganu

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