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2 - 7 of 184 reviews
Reviewed 24 January 2020

This is hotel is fine for a one night stay. The rooms are pleasant but now looking tired. Its a 10 minute walk from the airport.

Beware and take note that no alcohol is permitted inside the hotel.

The hotel serves an excellent buffet breakfast.

The service is nice and friendly.

Date of stay: January 2020
    • Location
    • Sleep Quality
    • Service
2  Thank Clive E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
THHotelTerengganu, General Manager at Raia Hotel & Convention Center Terengganu, responded to this reviewResponded 3 February 2020

Dear Clive E,
We are honoured you have chosen to stay at TH Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us. We do hope to have the opportunity to welcome you back in future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 January 2020 via mobile

Was okay and not bad at all. This hotel are among good and safe to stay. Plus it's near to airport. Car park are available and i saw securities around. Quite number of staffs, i assumed this is among 'big' hotel in Kuala Terengganu. Recommend..

Date of stay: January 2020
Trip type: Travelled solo
Thank tajuddinnur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
THHotelTerengganu, General Manager at Raia Hotel & Convention Center Terengganu, responded to this reviewResponded 3 February 2020

Dear tajuddinnur,
Thank you for your kind review and support. We are indeed glad that you had a wonderful stay. We look forward to welcoming you back soon.

Warm regards,
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2019 via mobile

I stay at room205.i think housekeeping has serious issue. The room look good when entering but when i walk around the room i felt sticky on my feet... i can see dirt at bedside cabinet, below the table, behind door and inside the cupboard. it looked like haven't been cleaned for long time... i think thats why the room smell not good. the toilet also looked clean but when i shower i can see mold on the tile.. and the mold even come off when i sprayed with water hose the room only provide bath towel... no hand towel and face towel.. it is ok for 1 star hotel but i expect more from tabung haji hotel. hopefully housekeeping can improve on cleanliness. the hotel bring the image of tabung haji and sharia compliance hotel so it must be very clean. other than that.. the breakfast is good

Date of stay: September 2019
Trip type: Travelled on business
Thank balmus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
THHotelTerengganu, General Manager at Raia Hotel & Convention Center Terengganu, responded to this reviewResponded 10 January 2020

Dear balmus,

Thank you so much for choosing TH Hotel & Convention Centre Terengganu during your recent visit to Terengganu and taking your time to share your stay experience. We sincerely apologies for the inconveniences during your stay with us.
We take all feedback and comments very seriously and strive to improve as we are committed to quality and ensure that it meet or exceed our guest's expectations.
Thank you again for taking the time to share your stay experience, and hope we have the opportunity to provide better service in future for you.

Warmest regards,
General Manager

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Reviewed 4 September 2019 via mobile

The room was nice and spacious with adequate facilities. Unfortunately the safe deposit box was not working for our room and several others (we could hear their alarms going off from the hallway), but the staff was quick to attend to it. The adult pool was crowded as it was a long weekend, the towels were gone before 6 pm and the pool showering facilities were in the area enclosed from the closure of the children's pool. I think it's a shame that the children's pool is permanently closed as it was a great attraction.

Date of stay: September 2019
Trip type: Travelled with family
Thank hana_shams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2019 via mobile

Staff very friendly and helpful. Hotel room very big. Aircon very good. Hotel near to airport within 2 minutes reached. Only hotel are not that clean. Not near to amenities. Far from kuala Terengganu town

Date of stay: August 2019
Trip type: Travelled as a couple
Thank Tengku_Joe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
THHotelTerengganu, General Manager at Raia Hotel & Convention Center Terengganu, responded to this reviewResponded 10 January 2020

Dear Tengku_Joe,
Thank you for your kind review and support. We are indeed glad that you had a wonderful stay. We look forward to welcoming you back soon.

Warm regards,
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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