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Reviewed 9 November 2016

good food, clean beaches, clean hotel, nice warm people, nice local beer, hotel playing activities like volley ball court, tennis court, beach activities includes, boat cruise, beautiful shopping centres with quality internal brands,

  • Stayed: October 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank makgathomb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer Servic... P, Guest Relations Manager at Solana Beach, responded to this reviewResponded 14 November 2016

Dear makgathomb,

Thank you so much for having chosen Solana Beach and for your review and kind words.
Your wonderful comments will be shared to the whole Solana team.
We are looking forward to welcoming you back soon.

Sincerely,
Fabio Meo
Resort Manager


(jjeanmore@southerncrosshotels.mu)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2016

Food was amazing as was our room... Room was cleaned everyday and fridge stocked up too. All in all it was amazing. The water crew with regards to water sports were also very friendly and informative. Felt like home. couldn't have been more comfortable

Room Tip: Take all inclusive ... you will end up paying quite a bit. Majority of foods and drinks are inclusive.
  • Stayed: October 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank Lexi W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer Servic... P, Guest Relations Manager at Solana Beach, responded to this reviewResponded 14 November 2016

Dear Lexi W,

Thank you for choosing Solana Beach and for sharing your candid feedback with us.

We are happy to hear that you enjoyed our location and overall service.

We hope to have the pleasure welcoming you again at Solana Beach for another memorable and experience.

Sincerely,

Fabio Meo
Resort Manager


(jjeanmore@southerncrosshotels.mu)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2016

From the moment I arrived to the time of my departure I was treated with superior service.

Standouts: my birthday which fell on the Friday of the Diwali weekend celebrations. All the staff on the day made my birthday special....including the birthday cake that was made for me......felt like a kid.
Oh and for Anushka and Sabrina singing happy birthday to me over the phone....sweet young ladies.....sorry I missed saying goodbye to them.

Standout employees: Ravi, Sunil (catering managers), Melissa, Anushka, Sabrina (Front desk), Uma and Avishaye (room attendants); Aniraj (waiter), Jonathan (bar tender and the chefs including the breakfast staff..........(forgot their names......especially the lady that made the sweet and sour tamarind sauce.

To the above staff.....thank you for the chats, the attention and for sharing the little titbits of your culture....
Thank you for ensuring that every request made was met.....

Venue is stunning......private enough to be left alone and friendly enough to have a lovely atmosphere for someone wanting to destress and recharge.
Superior bedroom is for me the best.....had my room changed as I preferred being downstairs to walk into the beach......

Being of Indian origin......loved the local traditional markets and the food....

Will definitely be back......but definitely including a hired vehicle as part of the package as taxi fares are exorbitant.

Certainly a place for everyone......kids, families, honeymooners and for those flying solo...

Helga Shaney

Room Tip: Ground floor rooms that walk into the beach........for beach views, sunrise and sunset....
  • Stayed: October 2016, travelled solo
    • Location
    • Rooms
    • Service
5  Thank Helga1028
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer Servic... P, Guest Relations Manager at Solana Beach, responded to this reviewResponded 7 November 2016

Dear Helga1028,

Thank you for choosing Solana Beach and also for taking the time to share your feedback online.
We are delighted to learn that you had a pleasant stay and enjoyed everything our location has to offer.

Your kind words will be shared with the whole team as a best recognition for their dedication.

Looking forward to welcoming you back soon.

With kind regards

Fabio Meo
Resort Manager


(jjeanmore@southerncrosshotels.mu)

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Reviewed 3 November 2016

Enjoyed every bit of it, accommodation to meals to activities. only the entertainment at nights could have been improved, and you need to know that the cost comes out in drinks. but the food is divine and they have a wide variety every meal. Staff is also very accommodating.

Room Tip: we had the ground, it was awesome, as you can exit from the front directly onto the beach
  • Stayed: August 2016, travelled with family
    • Value
    • Cleanliness
    • Service
4  Thank muneeraally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer Servic... P, Guest Relations Manager at Solana Beach, responded to this reviewResponded 7 November 2016

Dear muneeraally,

Thank you for sharing your feedback online following your recent stay at Solana Beach.

We are thrilled to read that our overall services lived up to your expectations. We value your suggestion regarding night entertainment and we hope to welcome you back again soon.

With kind regards

Fabio Meo
Resort Manager


(jjeanmore@southerncrosshotels.mu)


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2016 via mobile

We come to Mauritius every year and always treat ourselves to a mini break in one of the beach hotels. Been to so many in the past but Solana hotel has won the best of our attention so far.
The staff are very polite and always happy to be at your disposal. In fact all of them are very nice and friendly but few of them have caught our eyes. Jonathan our bar tender not only provides you with a detailed drink but also make sure to make us feel comfortable so we enjoy his cocktails & punch ... then we have Uma. The chamber night maid , polite , friendly and happy looking. Again making sure we have everything we need before hitting the pillow.
Because of the staff, be it at the Spa , the restaurant with the tasty food or anywhere on the field , we have decided to come back here from now on. This is the place for us to be... A massive Thank you to all the staff to make our stay very pleasant and very fun filled.
Soogumbur , Betchoo Kissoondyal & Madhub Family.

Stayed: October 2016, travelled with family
2  Thank Nilmanee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer Servic... P, Guest Relations Manager at Solana Beach, responded to this reviewResponded 27 October 2016

Dear Nilmanee M,

Thank you for sparing some time to review Solana Beach following your recent stay with us. We are happy to read that you enjoyed every aspect of your stay and our friendly team could provide you with exceptional service.

Your kind words will be shared with the whole team as a best recognition for their dedication.

Looking forward to welcoming you back soon.

With kind regards

Fabio Meo
Resort Manager


(jjeanmore@southerncrosshotels.mu)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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