My husband and I stayed at the Sofitel for 10 nights in mid October 2010. We had made a reservation directly through the Sofitel’s website. We did shop around and booking with a hotel directly turned out to be the best deal.
Things we most liked: our room (especially that comfy bed), the beach and the sunsets.
Things we liked the least: rip off prices (drinks, taxis), food and inconsistent service.
We visited Mauritius before and stayed up north at a 4* hotel then. Over the last few years we also stayed at 4* and 5* hotels in Thailand, Seychelles and Grand Cayman so we have a benchmark to measure the Sofitel hotel against.
The check-in was fine. The room wasn’t ready when we arrived in the morning but we were taken to the Spa to refresh after a long flight from London and then went to the beach to relax.
We were very pleased with its look and feel. It was a Luxury room on the top floor with a balcony and a great view over the ocean and the Boathouse. The bathroom was large with two sinks and a bathtub and a walk-in shower. The toilet was separate. The king size bed was just wonderful, best I have ever slept in at any hotel! In addition, we had tea/coffee making facilities and a mini fridge. We stocked up the fridge with goodies from the nearby Spar shop and it didn’t seem to bother anybody. The housekeeping service was friendly and efficient.
THE MEALS & DRINKS
Having read mixed reviews about the buffet food and prices we decided against half board. Food choice at breakfast was fine but the service was inconsistent. Sometimes we had to wait a long time for our drinks or a knife or butter and sometimes everything was just great. Sometimes there was plenty of food and sometimes there was a short wait for fresh bread or scramble eggs. No big deal though. Well, dinner buffet didn’t meet our expectations. Not very inspiring or well presented, not five star! We tried it twice and agreed it was not good value for money. The Chinese dinner at Ming Court was mediocre too. My main course with prawns for £25 (1200 rupees) tasted just bland! However, the Japanese dinner was wonderful. The room service was good and only half the price of the buffet. The beach front restaurant was a nice spot for lunch but the choice and quality of food was below a 5 star standard (e.g. spaghetti was great and pizza wasn’t). We enjoyed eating outside the hotel. I highly recommend a Domaine Anna restaurant close to Flick en Flack. A mouth watering prawn dish was only £10 (450 rupees) and a rum packed cocktail for less than £4.
We knew wine would be expensive and not great and so we mainly drank local beer and/or cocktails ... at 5 star prices without 5 star quality ... we could hardly taste rum but still had to pay £10 for each drink. Happy Hour was fine (but same watered down quality). The guitar player one Saturday night was fantastic.
We actually liked the beach very much. The not so perfect off white sand didn’t bother us. The Boathouse staff were helpful and we used the facilities a lot. The waiting staff often came with free refreshments. There were many sun loungers, beds and hammocks to choose from even though the hotel was fully booked. The beach never felt overcrowded. The sunsets were spectacular! The Hilton hotel next door seemed a bit cramp and had mostly fir trees instead of lovely palm trees fringing the beach. We didn’t use the pool as our beach was just great.
We loved a trip to a nearby Casela Park. Walking with lions was an amazing experience!! The shopping trip with Dolane from Taxi Mauritius to Floreal and Curepipe was fun too. And I have to mention a trip to the Blue Bay Marine Park plus Ile aux Aigrettes which we booked online from Mauritius Attractions. Snorkelling in Blue Bay was like swimming in a huge fish tank. And then we were taken by boat to the little island to meet the giant tortoises and see some rare birds.
It was still a nice experience. Our flight was around 10PM and we were a bit uncertain what would happen to us and our bags. We left the room at noon, however, we were still treated as valued guests and encouraged to use all facilities. Our luggage was taken care of and we stayed on the beach until the sunset. Before the departure we were taken to the Spa to shower and change. And then we went to pay or bill. We pointed out one item that didn’t belong to us and it was promptly removed. The taxi was on time and it was a happy end.
All in all, we enjoyed our stay and would certainly put the Sofitel hotel in Mauritius on our list of holiday places to come back to.
- Official Description (provided by the hotel):
- Discover the delights of Mauritius at this luxury hotel, which spreads over 9 hectares of tropical garden on the west coast of the island. Most of our rooms and suites have been fully renovated in a modern Asian decor using natural materials. Rooms are equipped with broadband Internet access and the Sofitel MyBed for ultimate comfort. Pamper yourself at our Asian style spa, enjoy a day at the golden beach, or savour gourmet cuisine in our restaurant and we will make sure you relax in style! ... more less
- Reservation Options:
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- Also Known As:
- Sofitel Mauritius l`Imperial Resort And Spa
- Sofitel Mauritius l`Imperial Hotel Flic En Flac
- Sofitel Imperial Hotel
- Accor Imperial Hotel
- Sofitel Flic En Flac
- Wolmar Sofitel
- Sofitel Imperial Mauritius
- Sofitel Mauritius L'Imperial Resort & Spa Flic En Flac