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Constance Prince Maurice
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110 - 115 of 1,487 reviews
Reviewed 6 August 2017 via mobile

The exceptional experience that The Prince Maurice offers is well documented in this thread, so I shall simply say that I echo every one of the comments made in praise of this wonderful hotel.

On a personal note, we were celebrating our wedding anniversary during our stay, which was made truly memorable by the kindness and generosity of the staff. Champagne and cake were a treat on arrival. This was followed on our final day with a champagne breakfast in our suite, a special offer on a couples massage and a private dinner on the beach, followed by a huge bubble bath with rose petals.

All of the staff were excellent, but Suraj deserves a special mention for the care and attention with which he prepared an exquisite beach setting for us, and for entertaining us with his mathematical puzzles!

Finally, thank you to Jaison who hosted us at the management's cocktail reception - we really were made to feel as if our views and enjoyment were of the utmost importance, which is perhaps the key to the Prince Maurice's well-deserved reputation as one of the world's leading hotels.

Stayed: August 2017, travelled as a couple
1  Thank Lesley P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Le Prince M, General Manager at Constance Prince Maurice, responded to this reviewResponded 13 August 2017

Dear Lesley P,

Greetings from Constance Prince Maurice!

The entire team of Constance Prince Maurice joins me in thanking you for taking the time and effort to sharing your wonderful experience posted regarding your stay with us on TripAdvisor.

We are delighted to read that you had a memorable stay for celebrating your wedding anniversary at our establishment. Thank you for the beautiful description of your memorable moments, we are thrilled to know you returned home with cherished memories.

We look forward to welcoming you for perhaps another special occasion, my team and I will be glad to serve you again.

With warm regards,

Christophe Plantier
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2017 via mobile

We were here for 2 weeks and booked into a garden room for the first week and a room on stilts for the second (during the second week there was a little noise coming from the stilts bar due to a promotion event, a party held post commercial filming on site, we rang up to inquire when the noise would stop and the next day they upgraded us to a beach villa as an apology - very nice touch)

Golf courses were a fun day out, food was good some dishes were amazing others were average, still there was a decent variety. We went all inclusive but half board would have probably sufficed, we actually ate so much we got a bit sick, no one really needs buffet breakfast and 2 3 course meals a day!

Grounds were well kept as were the beaches, pool areas were nice but the beaches were better imo

Would definitely recommend a stay here

(May 2015 super belated review)

Stayed: September 2016, travelled as a couple
Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Le Prince M, General Manager at Constance Prince Maurice, responded to this reviewResponded 13 August 2017

Dear Tom B,

Greetings from Constance Prince Maurice!

The entire team of Constance Prince Maurice joins me in thanking you for taking the time and effort to sharing your wonderful experience posted regarding your stay with us on TripAdvisor.

Thank you for the positive belated review, we are pleased that you keep a very positive memories of your stay with us. We are pleased to share with you that since your last visit the culinary experience has overall improved since 2015, this being according to our customer satisfaction indicators.

We look forward to welcoming you back for another stay with us, my team and I will be glad to serve you again.

With warm regards,

Christophe Plantier
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2017 via mobile

Since we arrived at this hotel from start to finish we felt so special. The staff here was so kind and thoughtful. The food was amazing. The villa we stayed in was fantastic, for us it was like a dream, so peaceful, was like paradise. 5 star!
Highly recommend this hotel if you want luxury and amazing service.
We can't thank this hotel enough for making our stay so special and our experience as honeymooners so memorable. We hope to go back one day I our future.

Stayed: June 2017, travelled as a couple
Thank MoniqueG2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Le Prince M, General Manager at Constance Prince Maurice, responded to this reviewResponded 13 August 2017

Dear MoniqueG2,

Greetings from Constance Prince Maurice!

The entire team of Constance Prince Maurice joins me in thanking you for taking the time and effort to sharing your wonderful experience posted regarding your stay with us on TripAdvisor.

We are delighted to read that you had a memorable honeymoon with us at our establishment. Thank you very much for your special mention for our team and also thank you for you high recommendation. We are pleased that you thoroughly your Villa and your honeymoon memories will be cherished till your next return.

We look forward to welcoming you back, perhaps for the celebration of another special occasion, my team and I will be glad to serve you again.

With warm regards,

Christophe Plantier
General Manager

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Reviewed 30 July 2017

We came the second time after more than 10 years since our last visit to PM. Four adults (family) booked two beach villas for two week in July 2017.

Before I get into any details on the resort, maybe a comment on weather an travel time. We had quite some rain (not just the short tropical showers) and could not always enjoy the days in full. We knew of course it was off season and technically "winter", but the climate tables and our past experience suggested 22 - 27 C between night low and day high and rather less rain and less humidity. Well, that may be the past. Some locals told us that their winter weather has changed with more and longer rain and now they mostly recommend to focus on Sept - Dec. So for all who still believe there is no climate change....well....

What we really liked a lot about PM

- beach villas are very comfortable as the stand separate and you have a lot of privacy
- direct beach access, almost a private garden that ends with a secluded private beach (we had #29 and 30, might not be the same with the others....
- great golf courses totally free of charge (everything is free - at least it was in this season). We went back to our teacher Kader who is still working as a Pro and who we strongly recommend. Thanks Kader!
- the best wine selection by far that I ever had in any resort in this part of the world (20000 bottles or so), but more importantly there is lots of affordable stuff around 50/bottle but also real treasures at very reasonable mark ups (I am not saying inexpensive, but totally worth it). We did a wine tasting with Jaison (great person!) - lots of fun. (they offer some standards, but we did our own version). Thanks for letting us have your last white Grange de Pere!
- everyone very friendly and trying to do their very best to make our stay enjoyable
- super attentive also to special circumstances like food allergies etc. Really nice how you managed to accommodate that during our stay!
- super romantic overall, nice atmosphere and especially as it was probably only half full, super relaxed everywhere. Not a party place at all, actually after 10pm extremely quiet (but that was OK for us)

What could be better and that should not be too hard to do for he management, and I would have love to tell you directly, but you seamed to have more important stuff to do....

- management to take more time to be on top of things. Well intended and motivated and hard working staff but often lacked direction and guidance.
- consistency in food quality. Some really great meals and dishes and sometimes completely uneatable, poorly executed. I think they do the standards very well, which can be best seen at the Asian place. Always same menu, nor (bad) surprises
- Choice was limited (at least for us). We ended up going to the main restaurant mostly as it was easiest to accommodate the allergy issues - otherwise choice would have been too limited. Also, they will try to provide the rich wine-list everywhere, but here easier to handle otherwise the choices could be more limited

All in all, great and a lovely place, with some need for improvement that should not be too difficult to manage.

Room Tip: Beach villas are the best!
  • Stayed: July 2017, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank theunimpressed2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Le Prince M, General Manager at Constance Prince Maurice, responded to this reviewResponded 13 August 2017

Dear Theunimpressed2000,

Greetings from Constance Prince Maurice!

The entire team of Constance Le Prince Maurice joins me in thanking you for taking the time and effort to sharing your wonderful experience posted regarding your stay with us on TripAdvisor.

We are delighted to read about your second stay at our establishment. We are pleased that your experience in Villa has been thoroughly enjoyed and that the wine cellar experience was a highlight of your stay.

Thank you for the kind comments about our Golf experience, I certain Kader will be thrilled to read about your special mention.

We have taken good note on your suggestions for improvement and wish to reassure you that I will be following up on these personally.

We look forward to welcoming you back for another stay with us, my team and I will be glad to serve you again.

With warm regards,

Christophe Plantier
General Manager

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Reviewed 23 July 2017

We recently returned from our second visit to the Prince Maurice and once again it did not disappoint.

The food was superb in all the restaurants, in particular Le Barachois where we ate 6 out of our 12 nights. We stayed in a beach villa which was very private and beautifully appointed - well worth the extra to have your own pool and garden area. The facilities on offer were excellent - our sons are keen golfers and played most days, the watersports were never busy and you could go out anytime wake boarding without having to wait, the tennis courts were quiet and the coach, Yousef, was great. The only thing we had to book ahead were the spa treatments (all superb) and the wine tasting evening - great fun with Jaisen.

Once again the stand out point for this hotel and why so many guests return is the staff. They will go out of their way at all times to ensure that they are doing everything possible to make your stay special. Rikesh at Le Balachois deserves a particular mention - his service and attention to detail really made our evenings special there, especially on our last night. Our villa butler Jimmy looked after us well and on the beach Okim, Sashi and Vikash made sure we had everything we needed and knew each day what time we liked to order our drinks and food - little details remembered from one day to the next which make you feel like you are the only guests they are having to look after!

Once again, we can't say enough to recommend this hotel and we will be back!

  • Stayed: July 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank fredandginger1995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Le Prince M, General Manager at Constance Prince Maurice, responded to this reviewResponded 31 July 2017

Dear Fredandginger1995,

Greetings from Constance Prince Maurice!

The entire team of Constance Prince Maurice joins me in thanking you for taking the time and effort to sharing your wonderful experience posted regarding your stay with us on TripAdvisor.

We are delighted to read that you had a memorable family holiday at our establishment. Thank you for your beautifully worded review. We are pleased you toughly enjoyed the beach Villa. Your kind mentions for the staff and your recommendation is a huge reward, thank you for this.

We look forward to welcoming you back for another holiday, my team and I will be glad to serve you again.

With warm regards,

Christophe Plantier
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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