We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (603)
Filter reviews
603 results
Traveller rating
358
191
37
9
8
Traveller type
Time of year
LanguageAll languages
More languages
358
191
37
9
8
Show reviews that mention
All reviews seafood restaurant micro brewery choice of restaurants modern hotel junior suite world class sea view fantastic hotel various restaurants mole skeleton coast oysters spacious rooms breakfast buffet two nights sea front long drive
Filter
Updating list...
409 - 414 of 603 reviews
Reviewed 19 November 2015

It's a beautiful setting. The rooms are very small and the lounge and balcony area for the bar is very small. Had problems with our key not working, arriving back in the room at 18h00 and it wasn't made up yet. Breakfast at the deli is very good. But in general the service is very slow. We were booked in as couples a group of 25 people one person was single and we had single beds. Asked for change but it was possible. That to me was unacceptable

Room tip: Ask for room with a view otherwise the rooms don't have a great view. Rooms are small
Date of stay: November 2015
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
3  Thank Lelanieg69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OL-Leisure, General Manager at Strand Hotel Swakopmund, responded to this reviewResponded 9 December 2015

Dear Lelanieg69,

We are saddened to hear that we did not meet your expectations and we sincerely apologize for any inconvenience caused.

We strive to provide each of our Valued Guests with exceptional service and a great product set in a beautiful location.

Again, we thank you for your valued feedback, it will definitely assist us in rectifying our shortcoming to ensure that the guests we HOST, have a memorable experience.

Kind Regards,
Christoph
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2015

Best location in town, great infrastructure/amenities, awesomely designed rooms, good service, very good restaurant concepts (especially Farmhouse Deli; but why NO Namibian product at all, but all imported stuff and why the cheapest Jams/Marmalade on the planet for breakfast?) - overall we had a great experience

Downside: We only got our room at 17 hrs (normal checkin 14 hrs) and on the dot at 10 hrs the next morning we god a call "When do you checout"). That is not appropriate!

Room tip: Luxury Suite 212 with the best views from 3 (!) balconies
Date of stay: November 2015
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
2  Thank Ernst38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OL-Leisure, General Manager at Strand Hotel Swakopmund, responded to this reviewResponded 9 December 2015

Dear Ernst38,

Thank you for your positive and constructive feedback after your recent visit to the hotel.

We can confirm that Namibian products are sold in Farmhouse Deli however as you rightly pointed out, not that many.

As we are still in the beginning stages, we are monitoring sales and talking with our Valued Guests to better understand the needs and expectations of both visitors and the local community. It is our aim to provide Farmhouse Deli Retail products to visitors that are uniquely Namibian and to our local community, products that are not easily available locally (something different). Hopefully we can get the mix just right soon in order to satisfy the needs of international and local guests and visitors.

Kind Regards,
Christoph
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2015

We visted strand hotel swakopmund two weeks ago, it was so grate. mostly the
food and beverage department, was off the hook!! and a very warm welcome from
the welwitchia lounge staff was perfect. the moment we entered welwitchia lounge
we were welcomed my by a lady called Hilde, we just came for a drink but she is
really good at her work. we stayed for 3 hours and we even had more than what we planned. "big ups to you Lady Hilde'' great job! she even advise us to visit the brewing and butcher, we sat at the bar, there was a young bartender(young man) he look 15 years thou... LOL. he was busy but still had the chance to give us his best. he was really GOOD.

it was the best hospitality we had. next visit will stay in hotel. a BIG thanks to Lady Hilde and Mr Nelson.

keep up the good work.

Room tip: rooms on south side are perfect..
Date of stay: October 2015
  • Trip type: Travelled with friends
    • Location
    • Cleanliness
    • Service
1  Thank mendez h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OL-Leisure, Quality Assurance Manager at Strand Hotel Swakopmund, responded to this reviewResponded 9 December 2015

Dear Mendez H,

Thank you for your great review of our Food and Beverage outlets - we have to be honest, we struggled a bit in the first month (like most new businesses do) but it is coming right.

We will surely pass along your positive comments to Hilde and Nelson - they are both superstars.

Since your review, Hilde has been promoted to assistant restaurant manager for Brewer & Butcher - one of many examples of living our Ohlthaver & List value "We grow people".

We look forward to your next visit.

Kind Regards,
Amalia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2015 via mobile

Very nice new hotel. Ideally situated. Staff very friendly and efficient. Only reason not 5 stars is our questionable "sea view". Restaurants and breakfasts excellent.
Stayed for 4 nights and did many tours.

Date of stay: October 2015
Trip type: Travelled as a couple
2  Thank Garth F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OL-Leisure, General Manager at Strand Hotel Swakopmund, responded to this reviewResponded 9 December 2015

Dear Garth F,

We are delighted to hear that you enjoyed your stay with us and especially the Farmhouse Deli breakfast buffet.

We look forward to HOSTING you again in the near future at Strand Hotel Swakopmund.

Kind Regards,
Christoph
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2015

I had a wonderful stay at this newly opened 4 star Hotel on the 'Mole' in Swakopmund
I experienced, the Farmhouse Deli for breakfast, set on the outside area for a drink on a sunny afternoon and also had a great seafood dinner at Ocean Cellar Restaurant with its intriguing modern & fresh design.
The room ( I think I had the best one - Nr 163) was just perfect- I would not know how to make it better and got nothing to criticize;
Your Deli with its beautiful porcelain crockery and all the goodies displayed is beautiful

The in-house Spa offered a wonderful massage and one can use the adjacent steam room as well; There are also bicycles for hire and other activities can be booked with the adventure centre at reception.
The staff is friendly and accommodating and the furniture and fittings of the finest quality.

When staying in the central areas of Swakopmund everything is within walking distance anyway and the walk into the centre of town from Strand hotel is an easy stroll through a palm-fringed pathway;
I can highly recommend Strand Hotel for travellers who wish to have a hotel on the beach, good food, superior comfort and a good view of the popular swimming area at the Bay.

Room tip: The hotel also has garden rooms, so if a sea facing room is of importance, than one should mention it in the reservation
Date of stay: October 2015
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank Desertfox1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OL-Leisure, General Manager at Strand Hotel Swakopmund, responded to this reviewResponded 9 December 2015

Dear Desertfox 1957,

The team thanks you and we are greatly humbled by your beautiful review of the hotel's location, products and services.

It is our vision to become one of Namibia's most loved hotels and although we make mistakes that we learn from, we are always focused on doing our utmost to provide our Valued Guests with a memorable experience while exceeding their expectations.

Yours Sincerely,
Christoph
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews