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Sonesta Posadas del Inca Lake Titicaca Puno
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Reviews (1,020)
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All reviewsguinea pigslake titicacanice hotelhotel docktaxi ridebuffet breakfast istwo double bedsboth nightsrestaurant staffcomfortable roomsaltitude sicknesslarge roomtwo night stayhigh altitudeuros floating islandscomfortable stayboat trip
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379 - 384 of 1,020 reviews
Reviewed 4 November 2012

If you plan to stay here you must do your upmost to book a lakeside view. We did not have this opportunity and ended up with a ground floor view of the car park and the railway line from Puno to Cusco. The rooms were a bit cold but there was a heater provided already which I turned on and warmed up with. Beds were comfortable and the room dark. We had no problems with the plumbing and the water was fine, hot water fine. One of our group members felt unwell due to the altitude and was provided with oxygen with no charge. The mask and tube are reused again and again, just cleaned out with an alcohol wipe, some people may not be keen on this. You could take your own if you could get one. We had dinner in the restaurant and four of us enjoyed the meal. The fish from the lake was very tasty. There was no hair dryer in the room but there was a small safe. we did not see much of Puno but we did take a trip to the Uros floating islands which we highly recommend . Look out for wild guinea pigs by the lake.

Room Tip: Get a lake side view!!!!! (ground or first floor)
  • Stayed: October 2012, travelled as a couple
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2  Thank cleocat46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QAM-SPIPuno, Guest Relations Manager at Sonesta Posadas del Inca Lake Titicaca Puno, responded to this reviewResponded 6 December 2012

Dear Mr.
In the name of the hotel managers and partners want to thank you for taking a few minutes to comment in this page about our service, it is very important for us to know how their expectations were met in the hotel. thank you for yours comment those helps us for improve our service.
This e-mail serves to invite to you to return the next time you visit our beautiful city or stay at any hotel in our chain, we will be waiting for you! If you have extra please contact us.
Best Regards,
Delmy Nuñez.
Quality Assurance Manager
Sonesta Posadas del Inca - Lago Titicaca Puno

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2012

No lift but only ground and first floor. Rooms very large with bath and shower but plug in sink faulty. Heater and fridge in room.
Even numbered rooms have lake view. Lovely grounds with guinea pigs playing on the lawn. Beware of the cat which caught one while we were there.
Very good breakfast watching the sun rise.
Don't miss a trip to the boat at the end of the jetty - free to go on but they ask for a donation. Well worth it.
The Andean Explorer announces its passing twice a day.

Room Tip: Go for even numbered rooms for lake view. Odd rooms look inland over the railway - but only one train each way daily.
  • Stayed: October 2012, travelled as a couple
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2  Thank Spendingitnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QAM-SPIPuno, Guest Relations Manager at Sonesta Posadas del Inca Lake Titicaca Puno, responded to this reviewResponded 6 December 2012

Dear Mr.
In the name of the hotel managers and partners want to thank you for taking a few minutes to comment in this page about our service, it is very important for us to know how their expectations were met in the hotel. thank you for yours comment those helps us for improve our service.
This e-mail serves to invite to you to return the next time you visit our beautiful city or stay at any hotel in our chain, we will be waiting for you! If you have extra please contact us.
Best Regards,
Delmy Nuñez.
Quality Assurance Manager
Sonesta Posadas del Inca - Lago Titicaca Puno

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2012

I have stayed in over 100 hotels in my life and this oen is by far the best. The hotel is gorgeous, the rooms are fantastic and the view is out of this world.

We were ill during our stay and the care that they gave to us was really excellent - they had a doctor come straight to our room.

Don't hesitate, just book it!! You will get a better rate from a booking site than straight from the hotel.

  • Stayed: April 2012, travelled with family
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1  Thank DrD777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QAM-SPIPuno, Director de Relaciones Públicas at Sonesta Posadas del Inca Lake Titicaca Puno, responded to this reviewResponded 29 November 2012

Dear Mr.
In the name of the hotel managers and partners want to thank you for taking a few minutes to comment in this page about our service, it is very important for us to know how their expectations were met in the hotel. thank you for yours comment.
This e-mail serves to invite to you to return the next time you visit our beautiful city or stay at any hotel in our chain, we will be waiting for you! If you have extra please contact us.
Best Regards,
Delmy Nuñez.
Quality Assurance Manager
Sonesta Posadas del Inca - Lago Titicaca Puno

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2012

This hotel was our second choice due to other hotels being fully booked. It is a nice hotel with a good restaurant. The complimentary breakfast is great with many varieties breads, meat, eggs, coffee, tea, fruits and veggies. The rooms are nice with large bathrooms. The location is a little outside of town so a taxi drive is required to get to the Plazas (usually around 10 Soles or $4). The hotel staff was very friendly and helped organize several tours through a tour company. They even helped us get reduced rates on the tours. Lake Titicaca views are beautiful from the hotel. Make sure to get a lakeside view. They do have free Wifi that works throughout the hotel (except for the very end rooms, we had an end room that would lose connection with Wifi often).

Room Tip: Get a lakeside room. The hotel staff is good at arranging site tours with the tour company at great rates.
  • Stayed: October 2012, travelled with friends
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1  Thank Joseph C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QAM-SPIPuno, Director de Relaciones Públicas at Sonesta Posadas del Inca Lake Titicaca Puno, responded to this reviewResponded 29 November 2012

Dear Mr.
In the name of the hotel managers and partners want to thank you for taking a few minutes to comment in this page about our service, it is very important for us to know how their expectations were met in the hotel. thank you for yours comment.
This e-mail serves to invite to you to return the next time you visit our beautiful city or stay at any hotel in our chain, we will be waiting for you! If you have extra please contact us.
Best Regards,
Delmy Nuñez.
Quality Assurance Manager
Sonesta Posadas del Inca - Lago Titicaca Puno

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2012

We were happy to find this hotel, as the hotels in the town of Puno are older, dark and depressing. The service was beyoind reproach--almost sweet. The food in the restuaratn, overlooking the lake, was best we had in Peru. Rooms and facilities were like an "dressed up" Hampton Inn. But, it was a very pleasent stay

Room Tip: Get a room with a lake view--half of them do.
  • Stayed: October 2012, travelled with friends
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Thank Marlene O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QAM-SPIPuno, Director de Relaciones Públicas at Sonesta Posadas del Inca Lake Titicaca Puno, responded to this reviewResponded 29 November 2012

Dear Mr.
In the name of the hotel managers and partners want to thank you for taking a few minutes to comment in this page about our service, it is very important for us to know how their expectations were met in the hotel. thank you for yours comment.
This e-mail serves to invite to you to return the next time you visit our beautiful city or stay at any hotel in our chain, we will be waiting for you! If you have extra please contact us.
Best Regards,
Delmy Nuñez.
Quality Assurance Manager
Sonesta Posadas del Inca - Lago Titicaca Puno

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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