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Reviews (1,209)
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All reviewswasher and dryerbedroom apartmentglorietta mallfull kitchenthe penthouselong term stayhome away from homebreakfast buffetlocation is greatnon smokingnice pooldefinitely stay here againlate checkfitness centermakati areabusiness districtoakwood
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Reviewed 10 September 2017

"I looovvee Ascott!" That's what my niece would always say whenever she'd visit me at the hotel. We've always stay in Ascott whenever we're in Manila for many reasons - Great, friendly staff, Excellent location, Very clean rooms, Efficient working elevators (yep, that's important especially when we're in a hurry!), Good food and Great amenities. I hope that whoever got the book (title: Something To Smile About by Zig Ziglar) which I intentionally left is enjoying it now. Keep up the good work!

  • Stayed: August 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Marivi G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AscottMakati, Front Office Manager at Ascott Makati, responded to this reviewResponded 24 September 2017

Dear Marivi G,

Thank you for your feedback!

It was such a pleasure to hear that your stay was excellent and our staffs were part of it.

We hope to welcome you again soon.

Sincerely,

Lyn Serrano
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2017 via mobile

Room condition, location, service, and even gym are very good. Good value for the money. Especially it is connected to a big shopping mall called Glorietta so you can do whatever you want to do. Also they are using loccitant amenities.

Stayed: September 2017, travelled on business
1  Thank Nicole L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AscottMakati, Front Office Manager at Ascott Makati, responded to this reviewResponded 24 September 2017

Dear Nicole L,

Thank you for your rating!

We are glad to hear that our proximity to the mall gives comfort during your recent stay with us.

We wish to welcome you back!

Sincerely,

Lyn Serrano
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2017

It is my third time staying at Ascott Makati and I cannot be more satisfied with my experience: spacious apartments with washer and dryer (comes very handy on long trips), delicious breakfast and proximity of the mall. Very convenient location - a series of malls with stores, food courts and movie theater is downstairs.
Executive lounge staff is very attentive and accommodating, always go out of their way to make your experience pleasant with food selections, drinks, local shopping or sightseeing advice. I would like to especially complement Lito, the executive lounge manager for his outstanding service.
Highly recommend for business or family stay!

Vladimir

Room Tip: I have not seen a bad room yet
  • Stayed: September 2017, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank matveyev2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AscottMakati, Front Office Manager at Ascott Makati, responded to this reviewResponded 24 September 2017

Dear matveyev2017,

Thank you for your feedback!

Glad to learn that your recent stay was another fantastic experience. We will definitely share your good words to the rest of the team where we draw our motivations and inspirations.

We look forward to welcome you back!

Sincerely,

Lyn Serrano
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2017

My room was very beautiful and clean. The hotel staff were excellent. I especially enjoyed my personalized receipt every morning at breakfast. Thank you to the talented woman artist who works as a hostess in the restaurant

  • Stayed: September 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank lynne t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AscottMakati, Front Office Manager at Ascott Makati, responded to this reviewResponded 24 September 2017

Dear lynne t,

Thank you for your rating!

Such a great pleasure to serve you. We will surely inform the staffs and hostess in the breakfast reception about your comment from your recent stay.

Hope to welcome you back soon!

Sincerely,

Lyn Serrano
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2017 via mobile

We spent the rest of Holy Week here. It was restful. Breakfast was good and the pool was big enough for all the guests.

The steakhouse Myron is on the lobby level so its easy to get a fantastic dinner with wine.

Its connected to the mall so you can just go inside and grab some quick snacks or shopping runs. Its within the heart of Makati which makes it accessible to a lit of different things.

Stayed: May 2017, travelled with family
1  Thank Rizza B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rennan R, Assistant Residence Manager at Ascott Makati, responded to this reviewResponded 4 September 2017

Dear Rizza B,

Thanks for posting a review and for choosing Ascott Makati as the venue for your staycation.
Glad that the accessibility to Myron's and the shopping mall worked well for you.

We look forward to welcome you back.

Sincerely,
Rennan John Reyes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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