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“palce was great.!!”
Review of Ascott Makati

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Ascott Makati
Ranked #9 of 86 Hotels in Makati
Certificate of Excellence
Reviewed 20 September 2017

first, i would like to thank people who make me feel comfortable during my stay at ascott makati. I recommend the Gym Staff (Tine Jin, John, Yong), they're always smiling and very helpful. guest service team for doing a great job assisting on my needs. The place was very convenient, near to the mall, cinemas, restaurants and grocery.. They have very big rooms, kitchens. etc.. The foods at breakfast is nice we love it... over all our stay is perfect.. thanks guys.! see you next time.

Room Tip: The Best view is when you are facing along the city (EDSA). 23rd floor tower 2
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  • Stayed: August 2017, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank sensecity099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AscottMakati, Front Office Manager at Ascott Makati, responded to this reviewResponded 24 September 2017

Dear sensecity099,

Thank you for rating us 5!

We are glad to hear that you enjoyed your overall stay particularly the service experienced from our Gym associates. Rest assured that your good words will be shared with them as this is where they draw their motivation.

We look forward to welcome you again soon.

Sincerely,

Lyn Serrano
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 13 September 2017

We stayed for 5 nights last July and we're very satisfied with their service; staff are very nice and helpful. My kids love the place, very convenient just few steps to the mall. The first 3 nights we stayed at the 2BR unit in Tower 1 and 2 nights in 3BR unit in Tower 2, the 3BR unit (2320) is more modern and spacious.

Stayed: July 2017
1  Thank B L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AscottMakati, Front Office Manager at Ascott Makati, responded to this reviewResponded 24 September 2017

Dear Marie L,

Thank you for giving us a perfect score!

We are excited to share to the entire team about your good words and how you enjoyed our spacious room.

We hope to welcome you and family again soon.

Sincerely,

Lyn Serrano
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2017

I am very much happy and satisfied with my stay at Ascott. I would highly recommend this hotel to my friends. My family and I were very happy with the service. The staff are very nice and accommodating.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank hoseltonsheilam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AscottMakati, Front Office Manager at Ascott Makati, responded to this reviewResponded 24 September 2017

Dear hoseltonsheilam,

Thank you for rating us 5!

We are very delighted to hear that your stay was "excellent" from the facilities to our associates who made it remarkable for you.

We hope to welcome you back soon.

Sincerely,

Lyn Serrano
Guest Service Mananger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2017 via mobile

I stayed there for 3 weeks for work. The staff was awesome and room was phenomenal! Maricar in the restaurant drew the most adorable pictures on my receipts that I will always treasure. Ellen was the best housekeeper I have ever had. Lito in the executive lounge made sure we had everything we needed to our Team. Abbey at the front desk helped with every little thing - from money conversion , to stamps etc
I would love to go back with my hubby!

Stayed: August 2017, travelled on business
1  Thank Cheryl K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AscottMakati, Front Office Manager at Ascott Makati, responded to this reviewResponded 24 September 2017

Dear Cheryl K,

Thank you for your rating!

It is with pride to read such very good comment and our associates making it part of a remarkable stay.

We hope to welcome you again soon Cheryl K!

Sincerely,

Lyn Serrano
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2017

"I looovvee Ascott!" That's what my niece would always say whenever she'd visit me at the hotel. We've always stay in Ascott whenever we're in Manila for many reasons - Great, friendly staff, Excellent location, Very clean rooms, Efficient working elevators (yep, that's important especially when we're in a hurry!), Good food and Great amenities. I hope that whoever got the book (title: Something To Smile About by Zig Ziglar) which I intentionally left is enjoying it now. Keep up the good work!

  • Stayed: August 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Marivi G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AscottMakati, Front Office Manager at Ascott Makati, responded to this reviewResponded 24 September 2017

Dear Marivi G,

Thank you for your feedback!

It was such a pleasure to hear that your stay was excellent and our staffs were part of it.

We hope to welcome you again soon.

Sincerely,

Lyn Serrano
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ascott Makati

Address: Glorietta 4, Ayala Centre, Makati, Luzon 1224, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in Makati
#7 Spa Hotel in Makati
#8 Business Hotel in Makati
#8 Luxury Hotel in Makati
Price Range: RM423 - RM876 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ascott Makati 5*
Number of rooms: 306
Official Description (provided by the hotel):
Indulge in one of cosmopolitan Manila's most luxurious serviced apartments - Ascott Makati, which is designed exclusively for international business executives and their families. Ascott Makati recently unveiled its new Suites that are even grander and more opulent featuring a contemporary look that exudes warmth and sophistication. The property meets your every need from world-class services to lavish facilities that are well-appointed, extensive and personalised, complementing the elegance and refinement of the spacious residences in an exclusive city sanctuary, so that you may enjoy your overseas assignment, leisure vacation or relocation. Strategically located within Ascott Makati's prime business district and surrounded by restaurants, entertainment and shopping complexes, you can relish the renowned Ascott lifestyle amidst the pulsating energy of this dynamic city. ... more   less 
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Also Known As:
Ascott Makati Hotel Makati
Ascott Makati Metro Manila, Philippines

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