My business partner and I checked in on 29 September 2017 for a 3 night stay. The hotel has 3 elevators of which only 1 was working. When we entered the room the carpet had a bad smell. The band was loud and we had difficulties in hearing the singer, though at times the music is lower and we enjoyed the music. The car park at the basement 1 is too small and the car elevator brings the car to basement 3 where there is no working passenger lift. So we have to walk up 3 levels to the lobby. It is not a difficult task for people who are in good health but if you do have a medical condition than you may want the security to accompany you in the car elevator.
When we ordered the food from the music lounge it took awhile to come. When I looked up the chef and helpers were at the stairs watching the lady singing. After sometime when I asked the waitress to follow up, I saw her approaching the chef and it took another 25 minutes for the food to come. Luckily it was good. The staff are friendly but there are lots of room for improvement.
My comments some years back was almost the same as the present. I can see that the management has not improved on it. Good to give a miss to this hotel and book St.Giles which is diagonal to this hotel about the same in price but it is far more cleaner and new.
- Official Description (provided by the hotel):
- Conveniently tucked away in the verdant city of Makati, Berjaya Makati Hotel sets in the hub of urban wealth showcasing abundance of West and East culture. Setting itself apart from the others, the hotel not only gives easy accessibility to shopping malls but also to business trading in Manila. BERJAYA MAKATI HOTEL OPENS 3 NEW EXECUTIVE FLOORS. Berjaya Makati Hotel continues to offer its guests only the best hotel experience with the opening of three more floors boasting of 33 deluxe-level rooms.From having 179 rooms, the hotel will now have a total of 212 rooms with the opening of three new floors in July. Berjaya Makati Hotel, one of the recent players in Makati City’s bustling hotel industry which is currently enjoying robust growth and a steady influx of guests, now gives more options to visitors who are more discriminating with their choices.The new rooms, located on the 23rd, 24th and 25th floors of Berjaya Makati Hotel, have complete amenities at par with accommodations in pricier hotels. With the recent addition of 33 premium accommodation options, Berjaya Makati Hotel intensifies its mission of providing only the best to its guests, in line with the global hotel chain’s tradition of giving memorable experiences worth coming back to. ... more less
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- Also Known As:
- Best Western Manila
- Manila Best Western
- Best Western Makati
- Makati Best Western
- Berjaya Makati Hotel - Philippines Metro Manila