Disappointed from start till end.
Located in a nice cozy compound, the restaurant has an inviting Interior. Unfortunately that’s where it stopped to be attractive to us. No staff member was to be found to welcome us. After we seated ourselves the waitress showed up at the table with the menu. No welcome greeting was extended.
We ordered creamy Mushroom and Asparagus soup as appetizer, Main Course Pizza with extra Pepperoni, a Pasta and some small side dishes. There was a little confusion when the soup was served, which was which they looked the same, even the waitress could not tell the difference, they looked ...creamy.
When we were half way our soup the waitress showed up with my main course, when I asked her the meaning of this she said “your main course sir you ordered it”.
I explained that we would appreciate it if we could finish our soup first and then have the main course. Take it back to the kitchen please.
Then 5 minutes later while we were still eating our soup my partners Pizza arrived,
I looked at her and said " you must be joking" and also returned it to the kitchen.
(Meanwhile we see the owner walking by the window looking inside gets in his car and drives off).
After the soup, our main course returned back to the table. Both dishes were cold and clearly effected by the waiting time in the kitchen. The extra Pepperoni was….let’s call it thinly added.
No effort was done to keep it warm or make it look presentable. The cheese and oil were separated of the vegetables, Our dishes were ruined.
To avoid any escalation and ruin our evening by getting upset, I had it all wrapped up for take-out. I asked the waitress to tell the cook that it was unacceptable to serve their guest this kind of food, I asked her politely or I could talk to him, he was standing at the door of his kitchen. After the waitress talked to him he disappeared into his kitchen not to come out anymore.
The best thing of our dinner was the wine, clearly because it came out of a bottle and not their kitchen. The staff was polite throughout our visit, just not trained well. Not to blame.
I understand that things can go wrong in a kitchen or any business for that matter, mistakes happen, but mistakes only become a problem if they are not properly corrected and that’s clearly the case here. No respect or management skills were shown by Owner and cook.
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