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Nerissa SC
New York City, New York

Highly recommend

5.0 of 5 bubblesReviewed 18 Sept 2024
Would highly recommend the Radisson Blu if you are staying in Cebu - the staff and service is incomparable, and the included continental breakfast has such a large selection of food and drink choices. We had direct access to the SM Cebu City Mall, which has a wide variety of shops and restaurants. The rooms are well maintained and we had a great view of the city and port.
Date of stay: September 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Malou Gerra, Other at Radisson Blu Hotel, Cebu, responded to this review
Responded 22 Sept 2024
Dear 359nerissas,

Thank you for your wonderful recommendation of Radisson Blu Cebu! We are thrilled to hear that our staff, service, and breakfast selection made your stay exceptional. It's also great to know that you enjoyed the convenience of direct access to SM Cebu City Mall and the well-maintained rooms with a stunning view.

We truly appreciate your kind words and look forward to welcoming you back for another fantastic stay!

Sincerely,
Radisson Blu Cebu Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (5,020)
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Traveller rating
3,299
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93
73
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66 - 71 of 5,020 reviews
Reviewed 17 September 2024 via mobile

Upgraded to a suite with a beautiful view of Cebu City. Lounge access is fantastic. Breakfast in Feria has great variety with outstanding service. My hotel of choice while in Cebu as I know the service and care are excellent.
Kudos to Lester & Malou & their team on providing great service.

Date of stay: September 2024
Trip type: Travelled with friends
Thank Heliconia_bistro
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Malou Gerra, Other at Radisson Blu Hotel, Cebu, responded to this reviewResponded 18 September 2024

Dear LB,

Thank you for sharing your fantastic experience with us! We're delighted to hear that you enjoyed your suite upgrade with a beautiful view and that our lounge access and breakfast at Feria met your expectations. It’s wonderful to know that our team, especially Lester, Malou, and their colleagues, provided you with outstanding service.

We are honored to be your hotel of choice in Cebu and look forward to welcoming you back for another excellent stay.

Sincerely,
Radisson Blu Cebu Team

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Reviewed 16 September 2024 via mobile

Excellent food and excellent service. Special thank you to Chef Avi who was very helpful and great personality and for showing us how to prepare Pani Puri. Room was very clean and counter staff were friendly and helpful and door greeters also.

Date of stay: September 2024
Trip type: Travelled as a couple
Thank GrantKennewell
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Malou Gerra, Other at Radisson Blu Hotel, Cebu, responded to this reviewResponded 17 September 2024

Dear Grant Kennewell,


Thank you for your kind words! We are thrilled to hear that you enjoyed the excellent food and service during your stay. Chef Avi will be delighted to know that his assistance and Pani Puri demonstration made a memorable impact on your experience. We're also glad to hear that our front desk and door greeters provided friendly and helpful service.

We hope to welcome you back for another fantastic stay soon.

Sincerely,
Radisson Blu Cebu Team

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Reviewed 14 September 2024 via mobile

I would like to commend all the staff at the business lounge for their exceptional service during my recent stay at your hotel. From the moment I arrived, they went above and beyond to ensure my comfort and satisfaction.

The staff who stood out the most was June. He made sure that all my needs were met, and it was clear that he truly cared about creating a positive experience for guests.

Thank you again and I am looking forward to coming back with my family!

Date of stay: September 2024
Trip type: Travelled on business
Thank Curious61293824958
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Malou Gerra, Other at Radisson Blu Hotel, Cebu, responded to this reviewResponded 16 September 2024

Dear Curious61293824958,

Thank you so much for your glowing 5-star review and for choosing to stay with us! We're delighted to hear that your experience at our business lounge exceeded your expectations. It's especially wonderful to know that Jun stood out for his exceptional service and dedication to ensuring your comfort.

Your kind words inspire our team to continue delivering top-notch hospitality, and we will be sure to pass on your compliments to Jun and the rest of the staff. We can't wait to welcome you and your family back for another memorable stay.

Sincerely,
Radisson Blu Cebu Team

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Reviewed 11 September 2024

I enjoyed our stay, very comfy and friendly environment. So much to explore in his place, would like to stay here again.

Date of stay: September 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank choi381
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Malou Gerra, Other at Radisson Blu Hotel, Cebu, responded to this reviewResponded 12 September 2024

Dear Choi381,

Thank you for your kind words and for sharing your wonderful experience with us. We're delighted to hear that you found our environment comfy and friendly, and that you enjoyed exploring everything our hotel has to offer.

We look forward to welcoming you back for another memorable stay in the future.

Sincerely,
Radisson Blu Cebu Team

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Reviewed 9 September 2024

We recently had a fantastic staycation at Radisson Blu, and it was truly memorable. The hotel’s ambiance and service made for a delightful escape. A standout highlight was a dining experience at Feria. The food was exceptional, adding an extra layer of satisfaction to our stay. Overall, it was a wonderful getaway, combining comfort and outstanding culinary delights. Highly recommended.

Date of stay: September 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sheilabaqueroca
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Malou Gerra, Other at Radisson Blu Hotel, Cebu, responded to this reviewResponded 9 September 2024

Dear Sheilabaqueroca,

Thank you for sharing your delightful review of your staycation at Radisson Blu! We’re thrilled to hear that you had a memorable experience and enjoyed the ambiance and service. It’s fantastic to know that Feria's dining experience was a highlight of your stay and added to your overall satisfaction.

Your recommendation means a lot to us, and we look forward to welcoming you back for another wonderful getaway in the future.

Sincerely,
Radisson Blu Cebu Team

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