To general manager, Mr Janssen, I would like to congratulate you to have put together a good team in Radisson Blu Cebu.
I’m a strong believer of saying something when things are not good, but also when things are good.
We are very happy with the service. Your concierge is great (I don’t remember the names).
We tried your room service, excellent food. The front office staff are angels!
The housekeeping did a wonderful job and even your security guards were friendly and helpful.
But the ones we met most and are most impressed with are the breakfast team. We had our children with us and they are always the best with children. The waiters/waitresses took so good care of us, giving our babies special child plates which was highly appreciated, and we got all the attention we wanted. The egg chef, Junrex is hardworking and makes delicious eggs exactly the way you want them.
The supervisors Rolando and Ronald are very professional and welcoming.
I must mention your breakfast host, Theresa. Take good care of her. We felt so welcomed and she was so good to our children. I know it’s a hard work being in this kind of job, stressful, screaming children, rude guests etc. But Theresa showed us nothing but love for her job and respect for her guests.
Sincerely
Mr Karl Gillholm with wife Edna Gillholm and our children Kara and Kiron Gillholm
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