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doulosbhong

Relaxing stay

5.0 of 5 bubblesReviewed 4 weeks ago
Location was perfect , convenience and good quality service added to it that made our overall stay enjoyable… Keep up the good y’all! Until next time🙌👍☺️
Date of stay: September 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Malou Gerra, Other at Radisson Blu Hotel, Cebu, responded to this review
Responded 4 weeks ago
Dear doulobhong,

Thank you for your wonderful feedback! We’re so pleased to hear you had a relaxing stay and found the location perfect for your needs. It's great to know that the convenience and quality of service added to your enjoyment.

We truly appreciate your kind words and encouragement. We’ll continue to do our best, and we look forward to welcoming you back for another enjoyable stay next time!

Sincerely,
Radisson Blu Cebu Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (4,979)
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21 - 26 of 4,980 reviews
Reviewed 4 weeks ago

Overall experience was great. Stayed in Radisson Blu due to business travel. Every Staff member was very professional and courteous.

Date of stay: September 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Explorer453914588
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Malou Gerra, Other at Radisson Blu Hotel, Cebu, responded to this reviewResponded 4 weeks ago

Dear Explorer45914588,

Thank you for taking the time to share your feedback. We’re thrilled that you had a great experience during your business trip at Radisson Blu Cebu. We are glad to know that our staff's professionalism and courtesy made a positive impression on your stay.

We appreciate your kind words and look forward to welcoming you back on your next visit, whether for business or leisure!

Sincerely,
Radisson Blu Cebu Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Radisson Blu experience was great..I stayed there for approximately a month due to business travel..I will highly recommend Radisson if you are staying is Cebu…everyone was super helpful and courteous..Breakfast is really good specially the colleagues taking care of this property..Special call out to Cherrylyn Irinco from front office on understanding the requirements…Its was a pleasure and hoping to stay there again soon

Date of stay: August 2024
Trip type: Travelled on business
Thank Explorer45391458852
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Malou Gerra, Other at Radisson Blu Hotel, Cebu, responded to this reviewResponded 4 weeks ago

Dear Explorer4591458852,

Thank you for sharing your wonderful experience with us! We are delighted to know that your month-long stay at Radisson Blu Cebu was so enjoyable and that our team, especially Cherrylyn Irinco, left such a positive impression. We take pride in offering attentive and personalized service to make each guest's stay comfortable, and it’s great to hear that our efforts contributed to your positive experience.

We truly appreciate your high recommendation and are excited at the prospect of welcoming you back to our hotel soon. Thank you once again for choosing Radisson Blu Cebu for your business travel.

Sincerely,
Radisson Blu Cebu Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

I would love to stay in your hotel and recommend it to my friends so that they can experience how excellent the services of Radisson Blu.

Date of stay: October 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank emelynalmosera
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Malou Gerra, Other at Radisson Blu Hotel, Cebu, responded to this reviewResponded 4 weeks ago

Dear emelynalmosera,

Thank you for your wonderful feedback! We’re thrilled to hear that you had such a great experience at Radisson Blu Cebu and that you're excited to recommend us to your friends. Providing excellent service and creating memorable stays for our guests is always our top priority. We can’t wait to welcome both you and your friends in the future so that they, too, can experience the exceptional hospitality we take pride in.

Looking forward to seeing you again soon!

Sincerely,
Radisson Blu Cebu Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2024

We had our wedding here and we are glad that we did. Special thanks for Lorraine and Razel for superbly handling the event. Thanks to the staff who attended to us during the reception. They made us feel extra special. Radisson gave us our dream wedding.

Date of stay: September 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank vincentcV8761VL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Malou Gerra, Other at Radisson Blu Hotel, Cebu, responded to this reviewResponded 1 October 2024

Dear vincentcV8761VL,

Thank you so much for choosing Radisson Blu Cebu for such a special occasion! We're truly honored to have been a part of your dream wedding, and it's heartwarming to hear that our team, especially Lorraine and Razel, made your day extra memorable. We will be sure to pass along your kind words to them and the entire staff who helped make your wedding reception special.

It brings us great joy knowing that we could contribute to the success of your big day, and we look forward to welcoming you back for future celebrations.

Wishing you a lifetime of happiness together!

Sincerely,
Radisson Blu Cebu Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2024 via mobile

To general manager, Mr Janssen, I would like to congratulate you to have put together a good team in Radisson Blu Cebu.

I’m a strong believer of saying something when things are not good, but also when things are good.

We are very happy with the service. Your concierge is great (I don’t remember the names).
We tried your room service, excellent food. The front office staff are angels!

The housekeeping did a wonderful job and even your security guards were friendly and helpful.
But the ones we met most and are most impressed with are the breakfast team. We had our children with us and they are always the best with children. The waiters/waitresses took so good care of us, giving our babies special child plates which was highly appreciated, and we got all the attention we wanted. The egg chef, Junrex is hardworking and makes delicious eggs exactly the way you want them.
The supervisors Rolando and Ronald are very professional and welcoming.
I must mention your breakfast host, Theresa. Take good care of her. We felt so welcomed and she was so good to our children. I know it’s a hard work being in this kind of job, stressful, screaming children, rude guests etc. But Theresa showed us nothing but love for her job and respect for her guests.

Sincerely

Mr Karl Gillholm with wife Edna Gillholm and our children Kara and Kiron Gillholm

Date of stay: September 2024
Trip type: Travelled with family
Thank 827kalleg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Malou Gerra, Other at Radisson Blu Hotel, Cebu, responded to this reviewResponded 1 October 2024

Dear Karl,

Thank you for taking the time to share such an inspiring and thoughtful review of your recent stay with us. We are truly honored by your kind words and thrilled to hear that you and your family had an exceptional experience at Radisson Blu Cebu.

It’s always a pleasure to know that our team’s efforts have left such a positive impression, especially across various departments. We will extend your compliments to the concierge, room service, front office staff, housekeeping, and security teams. We are particularly delighted that your children were well cared for during breakfast—our breakfast team, especially Junrex, Rolando, Ronald, and Theresa, will be proud to know they made your stay memorable.

We strive to offer our guests the best service and comfort, and it’s gratifying to hear that your family felt welcomed and well attended to. Rest assured, we will continue to uphold the standards that made your stay so enjoyable.

Please don’t hesitate to contact us if there’s anything we can assist you with in the future. We look forward to welcoming you and your family back soon.

Sincerely,
Radisson Blu Cebu Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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