Many thanks to Alexander from the restaurant he goes well and beyond to ensure customer satisfaction.
He has in many wats made this trip memorable, what you truly have id a gem. treasure your staff as he is one in a billion.
I wish Alexander success all the way.
Dear Sightseer4122967987,
Thank you so much for your heartfelt feedback! We’re thrilled that Alexander's exceptional service made such a memorable impression on your trip. He truly is a gem, and we're grateful to have him as part of our team. Your kind words and well wishes mean a lot, and we’ll be sure to share them with Alexander.
Thank you for choosing us, and we look forward to welcoming you back for more memorable experiences!
Sincerely,
Radisson Blu Cebu Team
The hotel is 200php away from airport, but the traffic along its route is tolerable. I was in business class and the staff were always welcoming. It just took me a while during check in but I was able to access their business lounge which is good. Cleanliness and privacy is Superb!
Dear aquinojo,
Thank you for sharing your experience during your business trip! We're delighted that our business-class service and lounge met your expectations and provided a welcoming space for work and relaxation. Your comments on our cleanliness and commitment to privacy mean a lot to us. Apologies for the wait time for the check-in; we’ll work on making it smoother. We look forward to welcoming you back soon!
Sincerely,
Radisson Blu Cebu Team
We had a fantastic dining experience at Feria Restaurant in Radisson Blu Cebu. The buffet offered a delightful variety of dishes, each more delicious than the last. The ambiance was inviting, making it a perfect spot for a meal. I also want to highlight Theresa, one of the receptionists, who was incredibly welcoming and attentive, ensuring we felt right at home. Highly recommend!
Dear Grethel A,
Dear Guest,
Thank you so much for sharing your fantastic experience at Feria! We’re thrilled you enjoyed the delightful variety and flavors at our lunch buffet. It’s wonderful to know that the ambiance added to your dining experience and that Theresa made you feel so warmly welcomed.
We will surely pass along your kind words to her and the team. Your recommendation means a lot to us, and we look forward to welcoming you back for more memorable meals!
Sincerely,
Radisson Blu Cebu Team
We booked the hotel's ballroom for a big event. Our Sales Executive, Jessa Talingting, was very helpful. Its location is great and very accessible. It's just beside SM Cebu. The hotel's design is also good. The event hall is spacious. If there's anything that they can improve, I think it's the food. They're okay, but not exceptional.
Dear Bellann2014,
Thank you for sharing your experience with us! We’re delighted to hear that the ballroom’s accessibility, spacious design, and helpful assistance from our Sales Executive, Jessa Talingting, made your event enjoyable. It’s wonderful that the venue met your expectations in terms of location and ambiance.
We appreciate your feedback regarding the food quality and will certainly share this with our culinary team. Ensuring that our dining experience matches the excellence of our event spaces is important to us, and we will use your insights to enhance this aspect. We look forward to the opportunity to serve you again and provide an even better experience in the future!
Sincerely,
Radisson Blu Cebu Team
We just happened to be here in sinulog and there was a lot going on. Rooms were nice and spacious. Breakfast was very mediocre. Location is good but not very walkable. The pool was closed when we were there so can’t comment on it. Overall good hotel!
Dear TravelDoorsOut,
Thank you for sharing your experience! We're thrilled you enjoyed the spacious rooms and central location during your Sinulog stay. While we're sorry to hear breakfast didn’t quite meet your expectations, your feedback is helpful as we continually aim to improve. We’re pleased to let you know our pool is back in operation, and we hope you’ll have the opportunity to enjoy it on your next visit. We look forward to welcoming you back for an even better stay!
Sincerely,
Radisson Blu Cebu Team
