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“False promisses: 4 star like 2 little stars”
Review of Ramada Cluj

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Ramada Cluj
Ranked #14 of 57 Hotels in Cluj-Napoca
Reviewed 17 May 2016

Long story short: we booked the trip via Booking.com, mentioning our requirements (upper floor, quiet room, king bed) and that we will arrive late. Still we called and informed the reception, around 20.00, about our possible delay, hoping everything will be OK upon our arrival. When we were there (2.30 A.M.)we were very quickly checked -in (Bravo!) and sent to a room according to our wishes. And now the story starts: the room given to us was not cleaned and not arranged. We took the luggage and went back to the reception.
Some minutes later we received a new room: the floor on top of the reception, next to the main road (very noisy), prepared just for one person, smelly sheets, clogged sink, non usable safe, torn bedside lights. We called the reception and asked for some additional towels, received after 15 minutes. The bigger surprise came next morning when at 8.00 (let's imagine we slept approx 4.5-5 h) a wedding shooting took place exactly on our hall, in front of our door!! For 2 hours. (no joke..) My husband exited and looked at them showing there is somebody still wanting to rest (yes, it was Saturday morning, 8 o'clock!!) and put on a sign with "do not disturb", hoping the guys will stop shouting and jumping up and down the corridor - bu not chance. Laughter and big noises continued without taking us into account. Quick question: how come that the hotel management approved a photo shooting in a hotel, on a corridor (with sleeping rooms, yes - we were in a HOTEL) at 8 in the morning on a Saturday? No comment.
Next thing we went down at the reception where a very nice lady listen actively to all our points, that we wanted a specific quiet room, higher floor etc all mentioned above things. She was very kind and very proactive in telling us everything we wanted to hear.

You can imagine what happened?

NOTHING. Sorry - something still happened: when we came back to the hotel the same day, later - OUR ROOM WAS NOT cleaned, bed not made, sink still clogged, safe still not working etc etc.

Do not recommend Ramada Cluj. Especially during "weddings" season.

Room Tip: Upper floors, far away from the main road (very noisy)
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  • Stayed: May 2016, travelled with family
    • Value
    • Rooms
    • Service
Thank Carmen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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65 - 69 of 214 reviews

Reviewed 29 April 2016

I really don't know for what his hotel is a Ramada. There is a huge difference between Ramada Sibiu or Oradea.

Simple furniture, bathroom with very simple things, as a 3 stars hotel, plastic on very old style, installations that need reparations and change, and no good cosmetics.

The bad is a very simple one, and the sheets are from a 3 stars hotel also.

But the price is sky rocket, from this point of view they are Ramada.

Room Tip: not on the street face
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  • Stayed: March 2016, travelled on business
    • Location
    • Cleanliness
    • Service
Thank chrisvtr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2016 via mobile

Traffic noise of main road in front of the hotel, no opportunity to sleep with open window. Room itself was fine. Gym and wellness are really good with a nice view over the city. Just one point was really disappointing, the stuff at the reception was really unfriendly and I did not feel welcome a couple of times. That's the reason to reduce the overall result by 2 points to just average!

Stayed: April 2016, travelled on business
Thank Kreizkribbel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2016 via mobile

I would recommend Ramada as a relaxation event for couples or friends.
They have a pool, there is a spa and you can order massages.
Food can be also ordered so it's really convenient.

Located on street Calea turzi next to Shanghai restaurant which is also recommended :)


Stayed: April 2016, travelled with friends
Thank Or A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2016

nice staff and good location.
ok for breakfast. disappointing that we had troubles with parking.
is very close to city center and you have free access to swimming pool.
for the price paid i would say is a bit too much for what is offered, compared to other ramada.

Stayed: January 2016, travelled solo
Thank sorinsnk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ramada Cluj

Address: Cale Turzii 43 - 49, Cluj-Napoca 400193, Romania (Formerly Akantus Hotel)
Phone Number:
Region: Romania > Transylvania > Northwest Romania > Cluj County > Cluj-Napoca
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Cluj-Napoca
#9 Business Hotel in Cluj-Napoca
Price Range: RM 419 - RM 559 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ramada Cluj 4*
Number of rooms: 100
Official Description (provided by the hotel):
Find convenient amenities in an ideal location at the Ramada Cluj hotel. Perfect for business or leisure travelers, and complemented by modern and elegant style, our Cluj Napoca, Romania, hotel is close to the area’s best attractions, restaurants and airport.Those traveling on business will enjoy Executive Floor and Executive Lounge access featuring a business center with computers along with meeting space and dedicated conference services. Stay connected with free Wi-Fi Internet access and then enjoy a meal and drink at Akantus Restaurant or Avocado Restaurant & Lounge, both located on-site. When it’s time to relax, visit our Spa and Wellness Center, complete with Health Bar, indoor pool, sauna and steam bath and unwind from your busy day, or get a great workout at the fitness center. Free limited guest parking is available and roundtrip airport shuttle service is offered for a nominal fee at our Cluj-Napoca hotel. ... more   less 
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Also Known As:
Ramada Cluj Cluj County/Cluj-Napoca

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