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1 - 6 of 831 reviews
Reviewed 12 September 2022

Spent a week at the hotel. Great central location, close to everything. Very polite staff. We had a spacious and clean room. Enjoyed delicious breakfasts with champagne :) We hope to get back there one day.

Date of stay: September 2022
    • Value
    • Location
    • Service
Thank EllinaTR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Svetlana Khardikova, Маркетинг at Peter I Hotel, responded to this reviewResponded 13 September 2022

Dear Ellina,
We really appreciate your positive comments regarding your stay with us. Our staff works hard each day to make sure our guests are well taken care of. We value and appreciate that you have chosen our hotel, and we look forward to the next opportunity to serve you.

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Reviewed 21 April 2020

We were on a Russian Business trip, and at the end spent 2 nights in Moscow to see the sites. there were 9 of us and we stayed in the Peter 1 Hotel. what a great central place to stay at end of February, great rooms, lovely hotel, staff were very friendly & helpful. The location of this hotel is perfect, short walk to Red Square,Bolshoi Ballet 7 many more of Moscow's fantastic sites , I would highly recommend

Date of stay: February 2020
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
2  Thank MauriceandSusan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Svetlana K, Менеджер по связям с общественностью at Peter I Hotel, responded to this reviewResponded 29 April 2020

Dear MauriceandSusan,

We thank you for taking the time to share your experience at Peter I hotel.
We are delighted to read that you have appreciated our location, rooms and the staff attention.
We have worked very hard over the years in order to receive positive comments like yours.
We very much appreciate your review and we hope to see you again!

Best regards,
Svetlana Khardikova

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2020 via mobile

Great location with Red Sq within 15 minute walk.

Check in was quick and efficient with access to rooms via lift with room key operation only.

Room was spacious and comfortable but no tea/coffee making facilities.

Staff were very pleasant

Date of stay: February 2020
Trip type: Travelled on business
2  Thank Mdgnfree
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Svetlana K, Менеджер по связям с общественностью at Peter I Hotel, responded to this reviewResponded 2 March 2020

Dear Mdgnfree,
Thank you so much for taking the time to leave us your feedback. We are delighted to read that you have appreciated our location, rooms and staff. Your comfort and satisfaction are very important to us and your nice feedback means that we are on the right way. I hope you will continue to choose Peter I hotel for your future travel needs.

Best regards,
Svetlana Khardikova

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Reviewed 14 February 2020

Hard to rate this hotel because services are very unequal and because we stayed during very high season and paid inordinately high prices.
First the good:
The best thing about this hotel is Eugenia the concierge, highly professional, knowledgeable, pleasant, cultured. She should be training all concierges in Moscow! (eg. one concierge told me I could not buy online train tickets for Vladimir and should go to the train station instead, which was totally incorrect: Thanks to Eugenia I found about a website in English called tutu travel where you can buy Russian train tickets). Reception staff is lovely as well, and house cleaners do a superb job. The musician who plays the piano at night till 11pm in the hall area is excellent! There is a pool in the basement opened till 10pm. As well as a Turkish bath but no sauna.
And now, the not so good:
This hotel is really old fashioned and a bit non descript: Rooms, a bit dark but quiet even on the street side, are furnished in a 1950s way, and mattresses (even the new ones) are way too soft, hence not very comfortable ( the one in room 587 was however ok). We found heating temperamental, warm the 1st night, then cold afterwards.
All in all, this is a 3 star hotel which could be great if updated (Rooms need brighter décor and more lamps, as well as sheets and duvets which fit the King size beds.. The entrance hall could also be more charming.)

Date of stay: January 2020
    • Location
    • Cleanliness
    • Service
2  Thank ginsengNewYork
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Svetlana K, Менеджер по связям с общественностью at Peter I Hotel, responded to this reviewResponded 14 February 2020

Dear ginsengNewYork,
Thank you for taking the time to convey your comments regarding your recent experience with us. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service we provide. We are delighted to read that you have appreciated the staff attention. We are pleased to inform you that now we are in the process of renovating our rooms and changing mattress. We value and appreciate that you have chosen our hotel and look forward to the next opportunity to serve you.

Best regards,
Svetlana

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Reviewed 24 January 2020

We stayed at the Peter 1 for a 5 day city break in Moscow in January. The hotel is very comfortable - large rooms which are lovely and warm, with comfortable beds and new bathrooms which are spotlessly clean. There were also white fluffy dressing gowns and slippers.
On checking in we requested a kettle and cups which was delivered to the room in minutes.
The best thing about the Peter 1 is the location - within walking distance of Red Square, the Bolshoi and Tverskaya Street, as well as lots of shops and restaurants and the Metro.
In the basement is a lovely pool and steam room which was much appreciated in the cold weather.
The staff were also very helpful and couldn't do enough to assist - even delivering champagne and cake to my friends room on her birthday!

Date of stay: January 2020
    • Location
    • Sleep Quality
    • Service
2  Thank JanetPL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Svetlana K, Менеджер по связям с общественностью at Peter I Hotel, responded to this reviewResponded 24 January 2020

Dear JanetPL,
Thank you so much for taking the time to leave us your feedback! Your comfort and satisfaction are very important to us and your nice feedback means that we are on the right way. I hope you will continue to choose Peter I hotel for your future travel needs.

Best regards,
Svetlana Khardikova

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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