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“Excellent service; friendly, skilled staff; convenient location!”

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Helvetia Deluxe Hotel
Ranked #5 of 362 Hotels in St. Petersburg
Certificate of Excellence
Reviewed 24 October 2017

The Helvetia Hotel is conveniently located just off Nevsky Prospect, within reasonable walking distance of the key attractions in old town St Petersburg. The staff is friendly and welcoming, starting with a flute of champagne as my wife and I checked in! We found Ilya at the concierge desk especially skilled and helpful to us as we made arrangements to take the hydrofoil to Peterhof, arranged tickets to the Hermitage, found restaurants, and several other personal requests. We arrived three days before the rest of our tour group, so we were pleased to have Ilya's help to make our first experiences even more wonderful than we had hoped!

  • Stayed: September 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank rpambrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnastasyaAgababova, Front Office Manager at Helvetia Deluxe Hotel, responded to this reviewResponded 30 October 2017

Dear Rpambrose,
Thank you you for choosing Helvetia Hotel for your stay in Saint Petersburg!
It was a real pleasure to read that you loved your stay with us.
We appreciate your compliments to our concierge Ilya who as well as all the team did their best to provide you the unforgettible service.
We are looking forward to welcome you again one day!
Yours sincerely,
Anastasia Agababova
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (809)
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11 - 15 of 809 reviews

Reviewed 21 October 2017

We are a married couple on our first trip to st Petersburg without language knowledge.The hotel Helvetia was ordered by our travelling agent, and was a very positive experience!
Situated close to Nevski prospekt ca 3 km from the Heremitage, perfect to walk along the Nevski.
The staff are very friendly and made appointments, found adresses and fixed taxis . The room was clean with everything in good order included TV and internet. The beds were good!! The breakfast was relatively rich and varied. We rally recommend this hotel!

Stayed: October 2017, travelled as a couple
Thank Huff520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2017 via mobile

Really great stay at the Helvetica. Whole team is really available, dynamic and helpful.

The hotel feels home and we really like our stay. Breakfast was great and room as well.

Ask for a room on the nice inside court.

Stayed: October 2017, travelled as a couple
Thank Jeremy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2017

My wife and I recently stayed here , we arrived early in the day and the staff looked after our luggage and checked us in at 1pm which was convenient , the hotel is close to all the sights and city centre , we also had a 6am train to catch and were offered an early breakfast , would stay here again.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Bassdog24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2017

Very good boutique hotel, which is well placed for exploring the city - close to the beautiful Nevsky Prospeckt road and a major metro station (which is worth using just to see the amazing architecture in the 3 most famous stations).

The concierges and reception staff in particular are excellent - extremely friendly and helpful (but bar staff a bit too hasty in taking unfinished drinks away).

Bottles of water provided free of charge and replaced daily.

Breakfast good in terms of selection but cooked elements are cold and disappointing.

Room Tip: Rooms are the back are quieter.
See more room tips
  • Stayed: October 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank 49broomwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Helvetia Deluxe Hotel

Address: Marata St., 11, St. Petersburg 191025, Russia
Region: Russia > Northwestern District > St. Petersburg > Vladimir
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites
Hotel Style:
#5 Luxury Hotel in St. Petersburg
#6 Business Hotel in St. Petersburg
#10 Romantic Hotel in St. Petersburg
Price Range: RM397 - RM940 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Helvetia Deluxe Hotel 4*
Number of rooms: 75
Official Description (provided by the hotel):
Within a leisurely stroll from Nevsky Prospect there is a historic building of the Helvetia Hotel, with origins dating back to the early 19th century. The hotel's interiors successfully combine St. Petersburg's harmonious style with the elegance of European design. Native Russian cordiality, coupled with Swiss traditions of cosiness and hospitality, individual attention to every guest and international service standards, are the distinguishing features of the Helvetia Hotel. ... more   less 
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Also Known As:
Helvetia Hotel St Petersburg

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