It takes a lot to give a hotel a 5 Star rating, and I have never done it before, but the Helvetia deserves it. From our arrival when you are offered complementary drinks of water, fruit juice or champagne to the time you leave, nothing is too much. The staff are the backbone to any hotel with the amenities adding or deducting from the experience, and it is here that the Helvetia shines. The reception staff are knowledgeable, courteous and friendly, and obviously have a passion for their job. Special mention however, needs to be made of Ilya, the concierge, who is willing to do anything possible to make your stay more memorable. Local restaurants to be recommended, shops, tickets, tours; you name it, he can find it and organise it for you. A restaurant reservation? Done. Awesome job sport!
To give you an idea of the quality of service that this place offers; one of my friends I was travelling with wanted to see the cruiser, ‘Aurora’ and the hotel arranged a taxi for him to get there. When he returned the reception staff asked him how it was and when he informed them that it was shut he later received a complementary pate and biscuits by way of an apology for them not having found that out and informed him prior to his going. There certainly aren’t that many hotels where you will get that!
Easy walking distance to so much of St Petersburg, comfortable rooms with a choice of pillows, good local knowledge and an awesome staff. Very well done guys!
- Official Description (provided by the hotel):
- Within a leisurely stroll from Nevsky Prospect there is a historic building of the Helvetia Hotel, with origins dating back to the early 19th century. The hotel's interiors successfully combine St. Petersburg's harmonious style with the elegance of European design. Native Russian cordiality, coupled with Swiss traditions of cosiness and hospitality, individual attention to every guest and international service standards, are the distinguishing features of the Helvetia Hotel. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Agoda and HotelQuickly so you can book your Helvetia Deluxe Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Helvetia Hotel St Petersburg